Reviews (1,450)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration, easy setup, and user-friendly interface that allows customers to view prices in their local currency, reportedly boosting sales. The support team is often praised for their quick and effective assistance, with the live chat feature being particularly useful for prompt problem-solving. Despite some initial issues, merchants report that the app functions flawlessly. The fact that it's free adds to its appeal.
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Very helpful team with installing the app and quick response time to any questions.
Thanks a bunch for your kind words! We're always here to assist you, don't hesitate to reach out anytime. 😊👍
- Kevin & Nova Apps Team
Great free shopify app, Therese was really helpful.
Thanks for the thumbs up! We're here to lend a hand whenever you need it. Happy selling with our app!
- Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
Amazing support provided to help me with my questions, highly recommended service, and best of all its free!!
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & Nova Apps Team
The app is amazing, super clean and easy to set up and the customer support is one of the best out there (they solved my issue in 1min)!
Thrilled to hear you love the app and our support team impressed you! We aim for quick and effective solutions. Thanks for your kind words!
- Kevin & Nova Apps Team
Nova support very humble and step by step guider espacially Alex! help me a lot to solve my issue.
So glad to hear our guidance was helpful! Our team always aims to be as supportive and clear as possible. Thanks for sharing your experience! 😊
- Kevin & Nova Apps Team
Clarified all the doubts in seconds & help setting up the app. Rockstar team
Awesome! We're thrilled we could help you out quickly. Thanks for the shoutout to our rockstar team! 🌟 Enjoy using the app!
- Kevin & Nova Apps Team
I just installed the app so performance wise, can't say yet. But the customer service is great. I had a little trouble with the installation process so I reached out through the chat button below the screen. Jon swiftly replied. I explained what's going on and immediately gave a solution. Thanks for the efficiency Jon!
Thanks for sharing your experience! Glad we could help you out. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team
The app was very good and their customer service are reliable
Glad to hear you had a positive experience with both our app and customer service! We're here whenever you need us.
- Kevin & Nova Apps Team
The best app I've come across so far. And the customer service replies within seconds, I didn't even finish saying hello and I already got someone online to help me. Thanks again Izzy
Thrilled to hear you're loving the app and our speedy customer service! Thanks for your kind words. 😊
- Kevin & Nova Apps Team