Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

March 26, 2023

amazing support! replied literally straight away and fixed everything. Mary is lovely and gave me tips for my website that I didn't even know about!

Diamond Times
Australia
10 months using the app
Nova Apps replied March 27, 2023

We're thrilled you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this.
Thanks, Kevin

January 21, 2023

superbe échange très constructif , super service merci beaucoup j'ai apprécié échanger avec lui pour m'aider

Peluche Anime
France
10 months using the app
Nova Apps replied January 23, 2023

Merci beaucoup pour l'incroyable critique 5 étoiles! Signifie le monde pour nous et nous sommes là pour vous à tout moment. 😊 Bravo, Kévin

April 21, 2023

Very easy setup with competent and friendly support. John was very helpful and answered all my questions.

Exilisapparel
South Africa
10 months using the app
Nova Apps replied April 24, 2023

We're happy you found our setup process easy and that we've provided competent and friendly support to answer all your questions. Thank you for taking the time to leave a review! - Kevin

July 17, 2023

Great services, responds really quickly.
Loved the user friendly easy way of the explanation to all queries.
Thank you

Monsoon
India
10 months using the app
Nova Apps replied July 18, 2023

Thank you for your kind words! We're thrilled that you had a great experience with our services. Our team takes pride in providing prompt responses and ensuring our explanations are user-friendly and easy to understand. Your feedback is greatly appreciated! - Kevin

August 17, 2023

Don't look for another app, install Nova now and use it!

You don't need to look for any other currency converter - it's a great app. It works extremely easy and robust. The support team is also very polite and helpful. Thank you to the whole team.

Leskool
United Kingdom
9 months using the app
Nova Apps replied August 18, 2023

What an excellent review! 🤩 We're thrilled you're enjoying our app and finding it a reliable currency converter. Our team greatly appreciates your kind words and is always here to assist you. - Kevin

August 10, 2021

Very straight forward to use, and fast tech support response! I appreciate that it can auto switch currency without having to display switchers. Highly recommend.

Denimpack
Taiwan
9 months using the app
Nova Apps replied August 10, 2021

Thank you so much for the 5-Star review and for recommending us to the Shopify community! ✨ Much appreciated, Kevin

January 14, 2021

easy to set up and use. helps that it's free as well great for a business that is now starting out and can't afford the other apps

Nell'z Closet Bk
United States
9 months using the app
Nova Apps replied January 14, 2021

We love supporting start-up businesses! Thanks so much for the 5-stars and using our app! Cheers, Stuart

May 16, 2023

Thanks you for your help. Operator was very kind and helpful. Multi Currency Converter apps is helped me a lot

Anason İşleri
Türkiye
9 months using the app
Nova Apps replied May 16, 2023

Thank you so much for the 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin

June 23, 2021

This app is super easy to install and took less than 2 minutes! On top of that, the customer support is phenomenal! I sent an email at 6am and received a detailed and well thought out reply almost instantly with answers to my questions and help with more. Highly recommend installing this app onto your site! Thank you Mary for all of your help!

Grow and Glo Boutique
United States
9 months using the app
Nova Apps replied June 23, 2021

Excellent! It's music to our ears that you are happy with our app! If any other questions come up or if we can help along the way, feel free to reach out to us anytime. 🙌 Cheers to success!

May 7, 2023

Very quick response and effective support.
Thank you for such prompt support.
I am encouraged to stick around because I know I can get the needed support.

WENNEYS
United Arab Emirates
9 months using the app
Nova Apps replied May 7, 2023

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 - Kevin