Reviews (1,666)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

January 1, 2023

I would recommend this to anyone looking into the online store business. Easy, quick and very satisfying. Especially the customer support, My helper ( Alex) was very quick to respond and very engaging too. I especially love the use of emojis, shows enthusiasm and a good spirit. I felt heard and understood. Thank you very much for the suppor

LazyAss Stores
South Africa
4 months using the app
Nova Apps replied January 2, 2023

Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 16, 2022

Really simple and easy to use, takes very little time to setup and the customer service responds very quick and is super friendly.

T-lock.Co
Belgium
4 months using the app
Nova Apps replied September 16, 2022

Wonderful! Thank you so much for the kind words and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 All the best, Kevin

February 25, 2023

Instant responce and very good service! Gave me direct and clear answers to any problems or issues and helped me a lot with my company. The currency converter also works really well. I am looking forward to carrying on working with them.

Humidody
United Kingdom
4 months using the app
Nova Apps replied February 27, 2023

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have.
Much appreciated, Kevin

December 15, 2022

Lester was super helpful, and went above and beyond to help me with all of my questions! This leveled up my store, and it’s now displaying the right currency in all locations!

JusYes
United States
4 months using the app
Nova Apps replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

January 12, 2023

really helpful chat with Pat. Spotted the problem asap and directed me on how to fix it. Then, she double-checked if everything was okay and it was!

Nimai and Co
Cyprus
4 months using the app
Nova Apps replied January 17, 2023

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

December 13, 2022

Great help from the customer serivce team (Alex)! very friendly and super fast! answer within minutes!

bellafleury
Netherlands
4 months using the app
Nova Apps replied December 13, 2022

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

January 11, 2023

The app works great and the support was super quick, spoke to Alex. the issue got fixed in no time.

fakeit
Israel
4 months using the app
Nova Apps replied January 11, 2023

So happy that we were able to help resolve your issue. Thank you so much for your kind words and 5-stars! 🌟 If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

January 13, 2021

video tutorial was helpful. really appreciated the step by step that made sure I completed the step before moving forward.

Superbloom Co
United States
4 months using the app
Nova Apps replied January 14, 2021

We are so glad our tutorial made it quick and easy to install our app! We are all about saving you precious time so you can focus on what's most important, your business! Thanks so much for the feedback and 5-stars! 🤩

March 4, 2023

It was great and they were super helpful with their customer service advice.

Neorayz
United Kingdom
4 months using the app
Nova Apps replied March 6, 2023

Your words made our day! Thank you for taking the time to share your positive experience with us.
Cheers, Kevin

April 16, 2023

Yaci was very polite and patient with me. I would definitely recommend this app. Now my website works very well!

PearlyDiamond
South Africa
4 months using the app
Nova Apps replied April 17, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Cheers, Kevin