Reviews (1,668)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless currency conversion, enhancing global customer engagement by allowing easy currency switching. It is noted for its simple setup, compatibility with various themes, and real-time conversion with competitive rates. Exceptional customer support, particularly from team members Jon, Pol, and Therese, is frequently praised. The app's free pricing model is appreciated for providing value, especially for small businesses looking to expand internationally. Additionally, its user-friendly interface and responsive live chat feature are key in improving both merchant and customer experiences.

May 30, 2023

I recently had the pleasure of interacting with Alex, a support agent at Nova, and I must say that my experience was nothing short of exceptional. Alex's professionalism, knowledge, and dedication to resolving my issue left a lasting impression on me.

From the moment I reached out for assistance, Alex greeted me warmly and displayed a genuine willingness to help. Their communication skills were superb, as they actively listened to my concerns and asked relevant questions to gain a deeper understanding of the issue at hand.

Babies Bliss
United Kingdom
3 months using the app
Nova Apps replied May 30, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Nova will be delighted to assist you. - Kevin

December 1, 2022

i really enjoy this app. Very good service and fast response this will really help me.app easy to use

NatsJewelryHandmade
Indonesia
3 months using the app
March 22, 2023

Thank you Mary for your prompt response and assistance, I actually use the app on 1 of my other stores and it really good, Great app, great service thank you

Thirty9.com
South Africa
3 months using the app
Nova Apps replied March 24, 2023

We're thrilled that you've had a great experience with our app and that we were able to provide you with prompt and helpful assistance. We're also happy that you are using our app in another one of your stores and finding it helpful. Thank you for your kind words about our app and service - we truly appreciate your support!
Much appreciated, Kevin

April 6, 2021

Provide some detail about what you did or did not enjoy about using this MULTI CURRENCY CONVERTER HERO

BetterPrice
United States
3 months using the app
November 14, 2023

I have been struggling for a long while to have the local currency and prices show for my products, and after installing this app, I couldn't quite get it to work properly. In the app dashboard, I decided to ask for help on the live chat, and I got a reply within 2 minutes. The problem was sorted out within five minutes, and now the correct currency and prices are showing up on my website. Thank you, keep up the good work!

StylePug
South Africa
3 months using the app
Nova Apps replied November 15, 2023

We're thrilled that our support was able to quickly assist you in resolving the currency display issue on your website. Thank you for your positive feedback and for choosing our service. Looking forward to continuing to support your business!
- Kevin & Nova Apps Team

April 20, 2023

I was trying to figure out how to use the app by myself, but I got stuck. Thank you Lester for your great help. He not only helped me fix the problem but also explained to me how to use the app properly. On top of that, he also introduced me to another app that could help boost my store. Thank you Lester. You're the best!!!

Borcelle Tech
United States
3 months using the app
Nova Apps replied April 24, 2023

We're glad we've provided helpful guidance on how to use the app properly. Thank you for sharing your positive experience with us! - Kevin

June 30, 2021

We have been working with plenty of currency apps for about 4 years. We highly recommend MULTI CURRENCY CONVERTER for there support, follow up, fast and reliable service. Best of Luck.

Jewelivery
United Arab Emirates
3 months using the app
Nova Apps replied June 30, 2021

Your praise means the world to us! Thanks so much for the positive feedback and for sharing the word about us! 🤩 Best, Kevin

November 8, 2020

VERY SIMPLE TO USE I REALLY LIKE THIS APPLICATION
I RECOMMANDED THIS APPLICATION TO EVERY BODY WHO USE SHOPIFY

HighPro.store
France
3 months using the app
January 19, 2023

mükemmel bir uygulama üstelik ücretsiz ve ilgileri aşırı derece yüksek her mağazaya şart ve gerek herkeze önerimdir :)

wiwiigoshop
Türkiye
3 months using the app
Nova Apps replied January 19, 2023

Uygulamamızı sevdiğinize çok sevindik! Olumlu geri bildiriminiz ve incelemeniz bizim için dünyalara bedel. Çok teşekkür ederim! 🤩 Şerefe, Kevin

March 2, 2023

The agent that helped me was Jon and he was super helpful with all my questions as well as verifying my store in just a few minutes! Great job Jon! Much appreciated. I can recommend the App to everyone.

Maxxidress.com
South Africa
3 months using the app
Nova Apps replied March 2, 2023

So glad to hear that we were able to meet your needs and provide you with the assistance you needed. Thank you for taking the time to share your positive experience with us!
Cheers, Kevin