Reviews (117)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 19, 2024

thanks to Sanhan I was able to finish my campaign with no issues, really fast response a very polite. Thank you.

Amaia's Wears
United States
About 1 hour using the app
May 26, 2024

thanks

Golden Sands
Canada
4 minutes using the app
AfterShip & Automizely replied May 27, 2024

Thanks for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 19, 2024

Thank you, Deep, for your help!

Rusty's Wickery
United States
16 days using the app
February 29, 2024

Service was fast. Will still have to figure out how to use this but if it is like the other services they offer, then it'll be good.

Wicks and Bath Co.
United States
17 minutes using the app
May 21, 2024

Super einfach!

Küchenmaster
Germany
5 days using the app
May 14, 2024

very easy to navigate the app!

Alter Eco Foods
United States
About 2 hours using the app
January 2, 2024

False advertising - If I could give zero stars I would. I set up the free plan thinking it was free until I got 50 orders per month or extra $200 in sales FROM THE APP as it advertises. I spent the time setting everything up and didn't realise it had been deactivated after a couple of weeks (not sure exactly when as I wasn't notified) even though I had generated no income from the app, or reached 50 orders per month in that time. I contacted support to help but they told me it's only a free trial for 14 days regardless of number of orders and revenue. I pointed out the 50 orders/$200 in sales and the advertising on this page, but they refused the free plan and only said they could extend the free trial for another few weeks. Then I'd have to choose a paid plan even if I didn't have 50 orders per month or an extra $200 in income from the app. This is NOT the definition of a free plan at all so don't waste your time installing and setting it up.

ElevenLabs - Plant Based Nutrition
Australia
About 2 months using the app
AfterShip & Automizely replied January 4, 2024

Dear Customer,

We apologize for the inconvenience and can assure you that the information available on the Shopify page and on our website is correct.
We do have a Free plan with the limit of 50 Orders or $200.

The reason you were unable to see the details in the app before was because you had opted for a Trial plan on 11-Dec-23 which expired on 25-Dec-23 and no plans were selected thereafter.

We have added the Free Plan that you had requested and you will be able to use it as per the 50 order or $200 limit now onwards.

We hope to improve our service and support and will always try to ensure our merchants gets the best from AfterShip for their business.

Regards,
The AfterShip Team

December 21, 2023

This app is a must-have! It's easy to use and the customizations for the checkout pages and post/purchase etc are real value-adds. The support team are quick to assist if you need any help.
Highly recommend this app!

Born Primitive - Middle East
Kuwait
3 months using the app
March 20, 2024

Great app and really fast service when needed. Recommend

Minimolie Creations
Australia
11 minutes using the app
March 21, 2024

Sadhan Did a great job of explaining the system

HarleyRaeBoutique
United States
About 1 hour using the app