Avada GDPR Cookie Consent

Avada GDPR Cookie Consent

Reviews (1,462)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    1.4K
  • 2% of ratings are 4 stars
    29
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly operation, suitable for those with limited technical skills. It offers customization options to match brand aesthetics and effectively ensures compliance with data privacy laws like GDPR. The support team is highlighted for their quick and efficient problem-solving. Additionally, the availability of a free plan is valued for meeting compliance needs without upfront costs.

March 6, 2025

We found the widget functionality obnoxious for users. It will reopen on every page view if users don't accept or decline cookies and in order to fix this feature you need to pay for their enterprise plan. This crucial of a feature would be relatively easy to add but is intentionally being put behind a paywall and is the epitome of everything wrong with modern tech companies.

Other apps have this feature baked into the program and are a fraction of the cost.

Customer support was kind and helpful, Judy was great. Just a major bummer that the app and pricing are set up this way.

Unique Camping + Marine
United States
6 months using the app
Avada replied March 7, 2025

Thank you for sharing your feedback.

We’d like to clarify that this was a misunderstanding and is NOT related to our app’s pricing. The banner reopening behavior is a built-in feature designed to comply with legal requirements, ensuring users actively provide consent before cookies are set. This is a regulatory necessity rather than a pricing limitation, and currently, there is no setting to modify this behavior within the app. However, we can offer a customization solution at no additional cost to achieve your request.

Additionally, the feature that was suggested as an upgrade does NOT actually address your request. This was a misunderstanding from our support team, and we sincerely regret any confusion it may have caused. Judy has acknowledged the mistake and has taken this as a learning experience to improve future guidance.

We understand your concerns about pricing and want to assure you that our goal is to provide fair, transparent, and value-driven solutions without imposing unnecessary costs.

Additionally, we’d be happy to conduct a deeper review to ensure your store fully complies with regulations specific to your selling regions.

Thank you for your patience and understanding. We look forward to your response.

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