Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for enhancing SEO and site speed, leading to better online visibility. It offers a variety of SEO tools, including on-page and off-page optimization, keyword research, and content optimization. Merchants value the real-time SEO suggestions, detailed analytics, and regular updates. The customer service is commended for its quick response and expertise. The app's affordability is also appreciated, making it suitable for all business sizes.

April 5, 2023

dps q usei esse app aí ele removeu todas as avaliações da minha loja, as estrelas dos produtos e das coleções, o backup deles não funcionou além de ter piorado a velocidade da minha loja em até 10 pontos, conferi nos códigos e esse app instala uma porrada de script dentro da sua loja, recomendo usar outros, n sei se é padrão ou se fui azarado...enfim, não consegui recuperar as avaliações do ryviu, já reinstalei o app, refiz os códigos, terei q trocar

hibou
Brazil
About 22 hours using the app
Avada replied April 5, 2023

Olá,

Lamento ouvir seu feedback.

Descobrimos que há um código adicionado a eles, fazendo com que as avaliações não sejam exibidas. Podemos ajudá-lo totalmente a rastrear o código e orientá-lo na direção certa para corrigir.

Além disso, você verificou a velocidade do seu site antes e depois de instalar nosso aplicativo? Como nosso aplicativo SEO Suite não pode diminuir a velocidade do seu site, ele ainda ajuda a melhorar a velocidade de carregamento do site, otimizando as imagens e pré-carregando as páginas. Outras funções do aplicativo ajudam a melhorar a classificação do site no resultado da pesquisa.

Eu queria entrar em contato e ajudá-lo a descobrir qual é o fator real que piora a velocidade do seu site. E podemos dar os melhores conselhos sobre como otimizá-lo.

Enviei-lhe um e-mail de acompanhamento, por favor, volte para mim para resolver este problema para você.

Atenciosamente,
Equipe de Suporte Avada

October 5, 2022

Tried out the app and decided that it is not for me. Uninstalled the app and deleted some code based on the guide provided. However, there are still remaining files and code in the theme.liquid file that I have to restore the old code before the installation to clean them up.

Andatech
Australia
About 3 hours using the app
Avada replied October 5, 2022

Hi,
Thank you so much for your thoughtful feedback on our app as it helps us improve the app better for you and other users. On behalf of our team, I am sincerely sorry for the inconvenience you experienced when using our app!

There may have some pieces of code left on the site even you use the automatic option. In fact, after uninstalling almost all Shopify SEO apps, the code still remains on your website. That is because of how some features like meta tags or structured data from most SEO apps, which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed.

We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution.
Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
Daisy

November 29, 2021

The only app that causes you trouble when you delete it and has many warning messages not to remove. seems like it could be resolved but they keep it on purpose to force you to use their app. cannot recommend

LINTRO
United Kingdom
About 1 hour using the app
Avada replied November 29, 2021

Hello,

I am Daisy from AVADA Team. I am writing this email to follow up on your experience with our SEO Suite app.

We’re sorry to hear you did not have a great experience. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Daisy

February 22, 2022

eu baixei esse app para me ajudar, porém não gostei de sua utilização e o removi, mas ao remover ele ainda deixou as alterações que ele havia feito, agora meu site está ruim por causa dele e se eu tento excluir um arquivo do código ele da error na página. Não baixem esse app!

Lemon Balm
Brazil
About 1 hour using the app
Avada replied February 22, 2022

Hello,

I am Daisy from AVADA Team. I am writing this email to follow up on your experience with our SEO Suite app.

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code.

Many thanks for your collaboration and we hope to sort it out for you soon

Best regards,
Daisy

March 13, 2023

PESSIMO, QUERO CANCELAR JÁ OS 14 DIAS DE AVALIAÇAÕ. HORRIVEL

CANCELAR PLANO

CANCELARRRRRRRRRRRRRRRRRRRRR

Inova-se
Brazil
18 minutes using the app
Avada replied March 13, 2023

Hi,

First of all, we are sorry for any inconvenience that you have while using our app.

We notice that you installed the app 30 minutes ago and shortly left with your feedback. It seems like none of the features has been activated . It is a pity that we have not had a chance to support you before you uninstall the app.

I sent you a follow-up email, kindly check it and we can assist you better!

Thank you so much
Avada Support Team

June 18, 2022

It has broken my sitemap. And even after uninstalling the app, the code added by the app remain in the web. Be careful.

💮 Camisetas Guays
Spain
6 minutes using the app
Avada replied June 18, 2022

Hi,

This is Daisy from AVADA Team. Thank you for your feedback on our app!

We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you.

1/ The app has broken your sitemap => Is that HMTL or XML sitemap?
Would you mind giving us a chance to communicate and take actions to investigate the issue and make sure things are back to its original version?

2/ After uninstalling the app, the code added by the app remain in the web

=> Already aware of this matter, we have added a function to auto remove code before uninstallation. Please click on this button to remove code before you uninstall the app
https://prnt.sc/CgHYCvXM6SJm

In case the code still remains, our support team is always available 24/7 to assist you on livechat

As we have not contacted before, I really hope that you can get back to us so that we can work together and solve all issues. Thank you so much for your cooperation!

Best regards,
Daisy

April 2, 2023

After deleting the App, i still find tons of files from Avada.. why cant you delete your whole app? It was not satisfiying for me.

vinplusde
Germany
1 minute using the app
Avada replied April 2, 2023

Hi,
Thank you so much for your thoughtful feedback on our app as it helps us improve the app better for you and other users. On behalf of our team, I am sincerely sorry for the inconvenience you experienced when using our app!

Before you uninstall the app, you can definitely remove all our app assets from your shop automatically here:
https://prnt.sc/1sfRxkFlfpYy

You can also manually remove app assets by following our instruction:
https://help.avada.app/seo/what-do-i-need-to-do-after-uninstalling-seo-app/

There are cases when most SEO apps are uninstalled, the app can't auto-remove its code snippet because it no longer has access to your theme files. Like other SEO apps, after being uninstalled, the code still remains on your website because of some features like meta tags or structured data which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed.

We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution.
Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
Avada Support Team