Reviews (1,368)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.

March 14, 2024

The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.

Support works wonders. Esther was very hands-on to help us on an issue.

matteo
Brazil
4 months using the app
June 2, 2020

I used this for one size chart and it was relatively easy to follow and navigate. Fingers crossed it helps our customers!

SeaDaisy
Australia
5 months using the app
December 13, 2022

So far great, customer support is amazing they fixed my issue right away. Hana is very responsive. Great Job

Black Active Fitness
Bahrain
About 1 month using the app
May 30, 2020

how do i change/add size charts for different products (ex. shoes, tops, jackets, Asian, pants etc...)

DXCHARM
United States
2 days using the app
Avada replied June 1, 2020

Thank you for leaving the question. Our size chart app is freely customizable so that you can add and edit unlimited size chart for different products.

Currently, we support 11 templates for adult and kids sizes. If you cannot find the size guide you want, just create yours. Here is our detail guide for customizing size chart: https://avadahelp.freshdesk.com/support/solutions/articles/47001137674-how-to-customize-size-chart-on-shopify-

Edited May 11, 2020

A veces hay comandos y tienes que cerras la aplicación, apenas empece a usarla pero no es muy buena hasta ahora.

Grado Zero
Mexico
35 minutes using the app