Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface and functionality, enabling seamless customization and integration of size charts on product pages. The responsive charts adapt to different screen sizes, improving customer experience and reducing incorrect size returns. The support team, including Sunny, Mia, Audrey, William, and Esther, is often commended for their quick and professional service, with a live chat feature for immediate tech support. This app is seen as transformative for businesses, simplifying size chart integration and enhancing customer satisfaction.

April 29, 2024

Thank goodness for excellent tech support people! I'm the type that just likes to look and then go "I think I do...this". This app lets you do just that! The basics are simple to implement. There are great visuals in play to lead you to acomplish both the basics and the advanced.

Best part...tech support chat is instant!
Huge gratitude to Esther who was super quick to understand what I was attempting to communicate (this must be an incredibly tough part of the job), speedily helpful with visuals, friendly and patient! Her quality of assistance raised my opinion of this app even further.

Col Mitchell ~ Wild Blackbird
Over 3 years using the app
April 2, 2024

Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.

Angel Kiss Beachwear
Over 2 years using the app
March 12, 2024

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Stoned & Co Group
Over 2 years using the app
May 9, 2024

Great app for adding size charts to various collections throughout our website. Hana and Nikita were extremely helpful sorting out some of the technical setup.

Island Trends
United States
Over 1 year using the app
April 23, 2024

highly recommend the app, customer service is fast, was supported by Mia once for an issue and it was resolved quickly

Concepts Dubai
United Arab Emirates
Almost 4 years using the app
February 28, 2024

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

Industrial Workwear and Supplies
United Kingdom
About 2 years using the app
February 22, 2024

Very simple to use and should you need to use support that's also great, just had an issue with a chart not showing and Esther sorted it for me within minutes. Fantastic service.

AFC Wimbledon Shop
United Kingdom
Over 3 years using the app
March 11, 2024

Great app. Easily to use and customer support is top notch! Lydia helped me with an query and she got it fixed in less than a few hours! thanks team!

Hong Kong SAR
Over 2 years using the app
March 15, 2024

I need some help and Lydia and Tony were so extremely helpful.
They were fast to response, and immediately knew what I needed.
Made it super clear and easy. Highly recommend this app and the team!!

United States
8 months using the app
April 29, 2024

Lydia and Maison very experience and solve our problem quickly. Thank you so much.

EDWIN® Official Online Store MY
About 3 years using the app