Reviews (1,459)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience with customizable, easy-to-manage size charts suitable for various product categories. They appreciate its intuitive product grouping, options to upload custom images, and seamless integration with e-commerce platforms. The customer support is also praised for its responsiveness and professionalism, helping to improve customer satisfaction and reduce sizing-related returns.

April 13, 2024

They purposely mess up the Size Charts so when you ask for help they quickly answer in return for you to write a feedback/review for their app. Not recommended!

Luminous
Australia
5 months using the app
Mageplaza replied April 14, 2024

Hello there,

We're so sorry to hear about your experience with our app. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address ...

June 5, 2024

App stopped working and is not accessible as well.

BERGLUST
Hungary
About 2 years using the app
Mageplaza replied June 6, 2024

Dear BERGLUST,

We are truly sorry for the inconvenience you have experienced with our app. Your feedback is important to us, and we regret that the app has not met your ...

February 28, 2024

First off their branding magically appeared one day on all of my size charts after paying for it not to be there. I had to take time to troubleshoot that with them. Now the app is broken and I can't add any size charts to my product pages. They say they'll respond fast to this issue so they know it exists, but I'm still waiting and it has not been fixed. The whole point of this app is to be able ...

Weed Witch
United States
7 months using the app
January 23, 2024

Horrible!!!!!!
At first I really liked this program. I sell clothing and many items have separate size charts. That's why I liked that this program has the ability to create an unlimited number of size charts (for an additional monthly fee). and at first everything was fine. I have added sizing charts to all of my products. But then the size charts on new products stopped showing up. Sometimes ...

La Fraise Fashion
United States
4 months using the app
December 31, 2023

The app does not work I've tried it on two different storefronts. And customer support Is not helpful. It only has so many 5 stars because the customer support makes you put in a 5-star review after making you get in contact with them because the app wasn't working in the first place.

Intrepid
United States
About 16 hours using the app
Mageplaza replied January 2, 2024

Dear Intrepid store owner,

We want to extend our sincere apologies for the inconvenience you've experienced with our app. Your feedback is incredibly important to us, and we' ...

October 6, 2021

Stops working after you publish the campaign. You cannot edit existing campaigns - keeps refreshing to a blank page. This has happened on two separate stores too.

Isaac Butterfield
Australia
9 minutes using the app
Mageplaza replied October 6, 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has fixed the issue for you with ...