Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.
Refine
-
By rating
Thank goodness for excellent tech support people! I'm the type that just likes to look and then go "I think I do...this". This app lets you do just that! The basics are simple to implement. There are great visuals in play to lead you to acomplish both the basics and the advanced.
Best part...tech support chat is instant!
Huge gratitude to Esther who was super quick to understand what I was attempting to communicate (this must be an incredibly tough part of the job), speedily helpful with visuals, friendly and patient! Her quality of assistance raised my opinion of this app even further.
Great app that works well in our store barnisolen.no. We needed some help making it work with a newly installed theme. Lydia and Anivia helped us quickly to obtain our desired result. Thank you for great support and a great app!
Great App, I've been using it for more than a year now. I would highly recommend it, easy to use and works great. I only had one issue with a product that wasn't showing on my website, but Sunny from Client Support fixed it in no time. If you are on the fence or just not sure about them...don't worry. They are the real thing.
Great app for adding size charts to various collections throughout our website. Hana and Nikita were extremely helpful sorting out some of the technical setup.
highly recommend the app, customer service is fast, was supported by Mia once for an issue and it was resolved quickly
I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.
I deal with 20+ different Vendors with some products even having their own unique size charts. Avada makes it so easy, I can customize the look and styling of my Size charts and filter the conditions by Vendor and Tags.
When I got stuck I opened up a Live chat and Liz was able to help me out and solve my problem within 5 minutes.
You've saved me a lot of time!
Nice experience, sometimes technical issues happen but I got a very quick service from Audrey and Nikita, they helped to solve the query with the technical team... Thank Audrey and Nikita for the support.
Excellent support from Emily, very quick response and issue fix.
Thank you!
Lydia and Maison very experience and solve our problem quickly. Thank you so much.