Reviews (1,363)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.

May 17, 2021

I used this app to help me create a size guide for monkey diapers. Its been great. much better than the one I created

Brookes Fluffy Monkey Bums
United States
3 minutes using the app
July 20, 2020

Nice Sizing Chart. I would recommend it. Perfect for my store. A must have for women. I give it 5 stars.

BuckWild Skates
United States
3 minutes using the app
June 12, 2020

I used this app and it help me a lot and yes i like it and it is free but very nice,thank you a lot!!!!!!!!!!!!!!

Gothlolibeauty
China
2 minutes using the app
Edited May 11, 2020

A veces hay comandos y tienes que cerras la aplicación, apenas empece a usarla pero no es muy buena hasta ahora.

Grado Zero
Mexico
35 minutes using the app
November 23, 2022

Thanks Abby for helping me out in initiating this app. I am new to it, but hope that it will help my store.

shopindigene.com
India
22 minutes using the app
October 6, 2021

Stops working after you publish the campaign. You cannot edit existing campaigns - keeps refreshing to a blank page. This has happened on two separate stores too.

Isaac Butterfield
Australia
9 minutes using the app
Avada replied October 6, 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has fixed the issue for you with the highest priority.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.

Best regards,
Daisy

March 13, 2023

Great support from Esther via the chat. Super quick actions and responding! Makes it super easy to personalise for your store.

Asuwere
New Zealand
April 30, 2024

Hardcore Fish & Game
United States
About 3 years using the app
May 5, 2024

One God | 60% off Sale
India
3 days using the app
February 11, 2024

ENMOCA
Japan
6 months using the app