Reviews (1,369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.

November 23, 2022

Thanks Abby for helping me out in initiating this app. I am new to it, but hope that it will help my store.

shopindigene.com
India
22 minutes using the app
October 6, 2021

Stops working after you publish the campaign. You cannot edit existing campaigns - keeps refreshing to a blank page. This has happened on two separate stores too.

Isaac Butterfield
Australia
9 minutes using the app
Avada replied October 6, 2021

Hello,

Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app.

Our team has fixed the issue for you with the highest priority.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can.

Best regards,
Daisy

March 13, 2023

Great support from Esther via the chat. Super quick actions and responding! Makes it super easy to personalise for your store.

Asuwere
New Zealand
April 30, 2024

Hardcore Fish & Game
United States
About 3 years using the app
May 5, 2024

One God | 60% off Sale
India
3 days using the app
February 11, 2024

ENMOCA
Japan
6 months using the app
November 10, 2023

Comfort Couture
Singapore
7 months using the app
October 17, 2023

She Luxury
Kenya
About 2 months using the app
November 1, 2023

athenite jewellery
Hong Kong SAR
About 4 hours using the app