Reviews (1,369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.

March 22, 2024

I deal with 20+ different Vendors with some products even having their own unique size charts. Avada makes it so easy, I can customize the look and styling of my Size charts and filter the conditions by Vendor and Tags.

When I got stuck I opened up a Live chat and Liz was able to help me out and solve my problem within 5 minutes.

You've saved me a lot of time!

The Biker Company
United Kingdom
2 months using the app
April 13, 2024

I had a small inconvenience! but in support they attended me quickly and very well, problem solved!

Zea Swimwear
Mexico
About 1 year using the app
April 11, 2024

Great App, super support from Nolan and Anivia and the issue was resolved quickly.

Yarmo Group
United Kingdom
About 3 years using the app
April 14, 2024

They are amazing, very helpful and save you loads of time answering sizing questions. Support is great too :)

Speedwear Ltd
United Kingdom
Over 1 year using the app
February 28, 2024

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

Industrial Workwear and Supplies
United Kingdom
About 2 years using the app
March 11, 2024

Great app. Easily to use and customer support is top notch! Lydia helped me with an query and she got it fixed in less than a few hours! thanks team!

CoffeeSweat
Hong Kong SAR
Over 2 years using the app
April 21, 2024

Very useful app. Great customer support from pamela and toby!

Nepali Handmade Store
Nepal
About 4 years using the app
May 24, 2024

Useful app and very user-friendly. Extra layer of satisfaction with the good customer care provided. Thank you for your assistance Esther and Maison :)

Bianca Street
United Kingdom
20 days using the app
March 15, 2024

I need some help and Lydia and Tony were so extremely helpful.
They were fast to response, and immediately knew what I needed.
Made it super clear and easy. Highly recommend this app and the team!!

Tercette
United States
8 months using the app
May 10, 2024

Mia, thanks, you resolve my problem easly and fast

RanjStore
India
About 2 years using the app