Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.
Refine
-
By rating
I want to give a special thank you to Hana and Nikita for helping me place the widget onto my complicated theme haha. The support was quick and well executed. The plugin itself is easy to use and meets our needs!
Awesome app and the support team is very helpful.
I was looking for a size chart app and i found Avada. Seems it is perfect for the images that i have, you can insert the size chart where you want and the inside work of the app is very easy to use. Also you have directly contact with support that they answear to any question and they give the perfect information to use the app. Esther was very nice and very entusiastic explainig. thanks!
The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.
Support works wonders. Esther was very hands-on to help us on an issue.
Great customer service, I'd had a small technical problem and Sunny and Tony were able to resolve it immediately. Big thank you for your help!
Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!
Hana and Maison have been so quick to fix the size chart issue.
Thank you, Hana and Maison.
I love the app since it really helps my work and here are many question for how to edit, the customer service is really nice and patient
Quick customer support, really helpful. Much appreciated
Great app and Esther in support team was super responsive in getting an issue fixed for us.