Reviews (1,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.
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Emily helped me solve a problem with my size guide. It was fast and very friendly.
I was looking for a size chart app and i found Avada. Seems it is perfect for the images that i have, you can insert the size chart where you want and the inside work of the app is very easy to use. Also you have directly contact with support that they answear to any question and they give the perfect information to use the app. Esther was very nice and very entusiastic explainig. thanks!
Hana is the best customer service out there thank you so much for your help!
I highly recommend this app. The customer service from Sunny was not only super fast but it was very efficient and professional. Very Good app to have on your site.
The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.
Support works wonders. Esther was very hands-on to help us on an issue.
Great app, really easy to set up and customise. Really responsive help getting the app styled as well from Judy and Maision, super team!
Quick customer support, really helpful. Much appreciated
I love the app since it really helps my work and here are many question for how to edit, the customer service is really nice and patient
Great customer service, I'd had a small technical problem and Sunny and Tony were able to resolve it immediately. Big thank you for your help!
Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!