Reviews (1,368)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy customization, and responsive design that helps reduce customer returns. The customer support team, especially members like Sunny, Mia, Audrey, William, Lydia, Anivia, Esther, and Tony, are often commended for their quick and efficient service. The app's live chat support is also highly efficient. Its consistent performance and reliability have made it a top choice for merchants for over a year.

December 16, 2021

great app and super helpful support team to fix it up! Definitely recommend for stores needing to display accurate size charts to customers with a simple click and floating window, without needing them to navigate off the product page which could result in a lost sale. Thanks Fennic and team at AVADA Size Chart!

Vivid Cuisine
United Kingdom
Over 1 year using the app
April 26, 2021

Excelente funcionalidad y adaptación del producto. Es exactamente lo que buscaba para nuestra tienda.

Depormania
Argentina
Over 1 year using the app
February 22, 2022

Thank you for wonderful support. Quick response and quick resolved. Thank your Fennic and Drake for your support.

Ponies Online Merch Store
Germany
Over 1 year using the app
Edited January 19, 2022

Great app and highly recommend! Simple to use with clean/professional look that fits most stores. Love that it's free! Support from Marcus and Fennic was also prompt and helpful

Our Barehands
Singapore
Over 1 year using the app
October 8, 2022

nice support team you have there, especially Jasmine & Gideon. Thank you for the quick act and respond. You were being super helpful :)

Ethically Made Natural Fiber Products ⎯ Ramahija
Indonesia
Over 1 year using the app
Edited July 30, 2020

Really straight foward and easy to use app. It takes you step by step in the set up and it also gives you templates and the best part is free. Love it!

Tealmint
United States
Over 1 year using the app
Edited December 3, 2022

You guys are really great 24/7 available to help and specially Liz, she's fast as bullet train when it comes to solve issues! thankyou so much!

Export Store Online
Pakistan
Over 1 year using the app
January 27, 2022

Pretty good app and a nice support team is always available to help! Been using it for a couple of years on both my stores and clients

LookingCozy
Cyprus
Over 1 year using the app
Edited October 8, 2021

Merci pour votre réactivité, l'app est réparé !
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L'application fonctionnais très bien, facile d'utilisation presque parfaite si elle ne s'était pas mise a ne plus fonctionner.. impossible d'éditer les campagnes existante, blank page et ne se display plus sur les pages de produit :( pouvez-vous fixer le problème ?

Rañute-ch
Switzerland
Over 1 year using the app
Avada replied October 7, 2021

Hello, Daisy here

I am so sorry for the issue you encountered! We've taken your feedback seriously and have made some changes to fix the issue. The app is up and your size guide is back now.

We understand your disappointment with the experience you have encountered. It’s important to us that our customers are more than satisfied and we would like an opportunity to hear from you again once the issue is resolved.

Please check your email to get our update. Thank you so much for your support!

Best regards,
Daisy

December 12, 2022

I had an issue with my size chart not showing and reached out to customer support and spoke with Abby. She was amazing. She quickly realized what needed to be done and updated the app on my site and answered a few additional questions for me. She was super fast and efficient.

Monet Fit
United States
Over 1 year using the app