MP Size Chart & Size Guide

MP Size Chart & Size Guide

Reviews (766)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing size-related returns by helping customers choose the correct sizes with clear, customizable charts. It integrates seamlessly into product pages and allows grouping of products with specific size charts. Merchants appreciate its ease of use and performance. The support team is praised for their quick, effective responses and helpfulness in customization through live chat.

February 1, 2024

Incredible support, quick and practical. Thank you Esther & Maison

Lamuwool
Sweden
About 3 hours using the app
Edited February 19, 2021

Had some problems with the app out-of-the-box. Support wouldn't give up and kept on trying to help me when I thought about finding a different app. They managed to got ik working and we are using it now. Works well. And great support :)

Dutch Mud Men
Netherlands
About 3 hours using the app
Shopplaza (by Mageplaza) replied February 3, 2021

Hello,
I am Daisy from AVADA Team.

Thank you so much for taking the time and give us your valuable feedback!

Firstly, we are sincerely sorry to hear that you have not an unhappy experience with our app. As I am a merchant myself, I know how frustrating things can get!

Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue?

1. Document links
I have checked on support links in the app and I see that they are still working.

2. Size chart does not show
I am assuming that you were trying to set up a size chart for products with certain conditions. However, the size chart did not show because of incorrect conditions.

Could you please let me know the products that you want to add the size guide to?
Our technical team is ready to help you to add or custom the size guide as you want.

We value your business and hope to win back your trust. Meanwhile, If you have any additional feedback or cause for concern, please do not hesitate to reach out.

Thank you so much for your cooperation! I am really looking forward to hearing from you.

Best regards,
Daisy

January 14, 2022

Good app and the customer service is unbelievably amazing... Very good job. I would highly recommend it!

O2
China
About 3 hours using the app
February 10, 2022

Nice app. Highly configured. We can add as many charts as we can. Separate configuration for a product, collection. Even Icon is also customizable and custom CSS is also accepted. if facing any issue then "Marcus" will reply quickly. Thanks for support Marcus

Surmer
United States
About 3 hours using the app
December 10, 2023

Great app and the support team is very helpfull

Indira Baby - Turbans bébés en coton
France
About 3 hours using the app
March 11, 2024

Hana was so patient and efficient, I greatly appreciated her all her help

Only Sport
Australia
About 3 hours using the app
February 20, 2024

Esther was very helpful. She assisted me with positioning the size chart correctly on my site. She was very patient and answered all of my questions. It was a pleasure working with her.

Pawsh Pets Boutique
United States
About 3 hours using the app
June 30, 2022

Great support, patient and kind! Had several questions regarding editing the size charts. would definitely recommend

portobellosgr
Greece
About 3 hours using the app
Edited March 4, 2023

I have had a great experience so far. The customer service executives Esther and Tony were really helpful and patiently responded to all my requests.

EIDOS
India
About 3 hours using the app
November 29, 2022

Just started using this app, and set-up and support incl. Esther were all great. Takes 1 minute to setup, and chat support is right there for help.

ORGANSK®
Denmark
About 3 hours using the app