Reviews (1,427)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.

March 12, 2024

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Stoned & Co Group
Malaysia
Over 2 years using the app
April 29, 2024

Lydia and Maison very experience and solve our problem quickly. Thank you so much.

EDWIN® Official Online Store MY
Malaysia
About 3 years using the app
November 7, 2024

Anna & Elle have been very much supportive throughout the process, you both have helped a lot from the very start of the conversation and updated every thing regarding the progression of the issue until it gets resolved.

My sincere regards to both of you.

Adira
India
May 17, 2024

Thank you very much to Mia and Tony, they were really helpful! Super quick support!

Liseré Rouge
France
3 months using the app
February 22, 2024

Very simple to use and should you need to use support that's also great, just had an issue with a chart not showing and Esther sorted it for me within minutes. Fantastic service.

AFC Wimbledon Shop
United Kingdom
Over 3 years using the app
February 28, 2024

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

Industrial Workwear and Supplies
United Kingdom
About 2 years using the app
February 11, 2024

I highly recommend this app. The customer service from Sunny was not only super fast but it was very efficient and professional. Very Good app to have on your site.

Stella's Corset
Canada
Almost 4 years using the app
May 10, 2024

Mia, thanks, you resolve my problem easly and fast

RanjStore
India
About 2 years using the app
February 1, 2024

Great app, and even when I had a small issue, the help team (Liz) couldn't have been more helpful and helped me to solve the issue within a few minutes :)

SportySwim
United Kingdom
Almost 4 years using the app
July 11, 2024

The plug-in is very easy to use, and the customer service can solve any problems in a timely manner, especially Hana. I am very grateful to her, thank you!

xixistore
Hong Kong SAR
44 minutes using the app