Reviews (1,432)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add detailed size charts and product information to product pages, enhancing customer experience and reducing sizing inquiries. It offers significant customization, integrates well with various themes, and does not affect website aesthetics. The customer support is highly praised for being quick, efficient, and available around the clock, contributing to a positive user experience.

August 5, 2024

very good app, i needed support in a moment and it's very prestative!

Enjersey
Brazil
About 20 hours using the app
July 5, 2024

I really liked the application, I had difficulty configuring it but as soon as I requested support, they resolved my problem very quickly. Rosie's team is too good!

Esporte Line
Brazil
About 23 hours using the app
March 12, 2024

I am blown away by the incredible service provided by Avada.io! Despite encountering a minor bug in the display, my experience was quickly turned around thanks to their outstanding customer support. Sunny from their support team went above and beyond to assist me. Within just a few minutes, my issue was completely resolved. Efficient response + top-notch service.

Stoned & Co Group
Malaysia
Over 2 years using the app
February 22, 2024

Very simple to use and should you need to use support that's also great, just had an issue with a chart not showing and Esther sorted it for me within minutes. Fantastic service.

AFC Wimbledon Shop
United Kingdom
Over 3 years using the app
April 23, 2024

highly recommend the app, customer service is fast, was supported by Mia once for an issue and it was resolved quickly

Concepts Dubai
United Arab Emirates
Almost 4 years using the app
May 22, 2024

Nice experience, sometimes technical issues happen but I got a very quick service from Audrey and Nikita, they helped to solve the query with the technical team... Thank Audrey and Nikita for the support.

Hummel India
India
About 1 year using the app
February 28, 2024

I have been using this app for a while, Tiana was super helpful in getting my issue resolved when the size chart was not showing on the site.

Industrial Workwear and Supplies
United Kingdom
About 2 years using the app
February 11, 2024

I highly recommend this app. The customer service from Sunny was not only super fast but it was very efficient and professional. Very Good app to have on your site.

Stella's Corset
Canada
Almost 4 years using the app
February 1, 2024

Great app, and even when I had a small issue, the help team (Liz) couldn't have been more helpful and helped me to solve the issue within a few minutes :)

SportySwim
United Kingdom
Almost 4 years using the app
December 23, 2023

Honestly I was stressed that my size chart style was not working correctly, and I thought it had something to do with the HTML code I put into the content section. I reached support, and in less than 3 minutes I already had Hana helping me. It took 5 minutes and Hana had already fixed the whole thing. I was skeptic at first about the pricing for the app, but I think the customer service that it has, in case you have any doubt or want to personalize the message in any way, is worth it.

Animales Calavera
Spain
5 months using the app