Reviews (955)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility and reliability in creating diverse product options and variants. They find it user-friendly and time-saving, especially when setting up product variations. The app's performance is consistently praised, with many planning to continue its use. The customer support team is recognized for their quick and effective problem-solving. It's recommended for stores with customizable items and those seeking to enhance their store's features.

March 17, 2024

Judy and Jayden saved the day for me!
I was using another app for variants and options. During a new product release, it was glitching and people were not able to choose their option - which was required to purchase.

While waiting for the current app to respond to my help messages, I decided to go ahead and try a different app.

In a panic to get the listings corrected with the needed options, I reached out to the chat for a couple things I was struggling with. Judy responded right away, letting me know that Jayden was taking care of my issue and would let me know when it was done. Well, that was just a few minutes.

I cannot thank them enough and will be uninstalling the previous app and staying with Avis Product Options.

Poochino's Den
United States
About 1 hour using the app
AvisPlus Product Options Team replied March 20, 2024

Hi Poochino's Den,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Judy
Avis Support Team

March 26, 2024

I had a fantastic experience using the AVIS app on Shopify! Not only is the app user-friendly and packed with useful features, but the customer service provided by Judy was exceptional. She was incredibly helpful, responsive, and went above and beyond to ensure that my questions were answered and that I had a smooth experience with the app. I highly recommend AVIS to anyone looking for a reliable product options app with outstanding customer support!

Supodon
China
About 2 hours using the app
AvisPlus Product Options Team replied March 28, 2024

Hi Supodon,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

May 14, 2024

I just needed an option for making a personalized product on my Store, I ask on the chat and Emily answerd really fast and with in a couple of seconds after I telled her my problem she made every things fast and easy for me, I'm really thankfull for her help, and I'd recommend this app fo sure

+ Carisma
Spain
25 minutes using the app
AvisPlus Product Options Team replied May 17, 2024

Great day to you, + Carisma!

We're delighted to hear that Emily was able to assist you quickly and efficiently with your personalized product needs! Providing fast and easy solutions is what we aim for, and we're thrilled that Emily's assistance made your experience smooth.

Thank you for your kind words and for recommending our app. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to help whenever you need us!

Best wishes,
AvisPlus Product Option Team

April 5, 2024

I'm new to this and had to chat with a rep to help me work through my issues. She was very helpful and provided me with lots of information to answer my questions. Seems very easy to use once you figure it out.

Dave's Customs Unlimited
United States
About 1 hour using the app
AvisPlus Product Options Team replied April 8, 2024

Great day to you, Dave's Customs Unlimited!

Welcome aboard! We're thrilled to hear that our customer service representative was able to assist you effectively and provide you with valuable information to address your questions. We understand that navigating new platforms can sometimes be daunting, but we're glad to hear that you found the experience easier once you got the hang of it.

If you ever have any more questions or need further assistance as you continue to explore the platform, please don't hesitate to reach out. We're here to help you every step of the way! Thank you for choosing us.

Best Wishes,
AvisPlus Product Option Team!

June 6, 2024

So simple to set up the product variant I needed. Literally took 2 minutes. Also got support from Lucy who went above and beyond to help me.

Habitat Mat
Australia
27 minutes using the app
AvisPlus Product Options Team replied June 9, 2024

Great day to you, Habitat Mat!

Thank you for your wonderful feedback! We're thrilled to hear that our app make it simple and quick for you to set up the product variant. It's wonderful to know that Lucy went above and beyond to assist you. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help!

Best wishes,
AvisPlus Product Option Team

March 7, 2024

I just installed this app in our store and as I was starting to configure my first option set, I received a popup message from Judy, who offered to help me set everything up properly.

WOW, I can't tell you how awesome she was, answering all my questions, providing suggestions on configuring each set so they displayed as I wanted, and showing me how to have a radio or check box look like a button. Because of her assistance, we will be going with the Pro plan as it will suit all of our needs for now. It's easy to use, does what we need, and much more.

I wish all Shopify apps had this kind of support.

Rival Performance
United States
About 2 hours using the app
AvisPlus Product Options Team replied March 13, 2024

Hi Rival Performance,

Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products.

You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features

All the best,
Luffa
Avis Support Team

April 23, 2024

Great app and great service! I could not be happier.

LaserBloom Studios
South Africa
4 days using the app
AvisPlus Product Options Team replied April 26, 2024

Great day to you, LaserBloom Studios!

We're thrilled to hear that you're happy with our app and the service you received! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best wishes,
AvisPlus Product Option Team

June 17, 2024

Andrea was amazing at assisting me in what I needed! The response time was less than 10 seconds and never was any confusion! She was able to answer all of my questions quickly and I UPGRADED my plan because of that!

Lindsay Drive In
Canada
17 minutes using the app
AvisPlus Product Options Team replied June 20, 2024

Great day to you, Lindsay Drive In!

Thank you for your wonderful feedback! We're thrilled to hear that Andrea provided amazing assistance and that the response time was so quick. It's fantastic that she was able to address all your questions clearly. We appreciate your decision to upgrade your plan based on your positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best wishes,
AvisPlus Product Option Team

January 21, 2024

i love this app so much and the support team is SO HELPFUL. I highly recommend this for anyone looking to add more features or variants to their store. easy to install and use. customer for life.

Pink & Blue Co.
United States
About 1 year using the app
AvisPlus Product Options Team replied February 28, 2024

Good day to you, Pink & Blue Co.!

Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better.

If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help.

Best regards,
Avis Support Team

April 24, 2024

Perfect, quick customer service! help me fix issues.

Stitchingcover
China
About 7 hours using the app
AvisPlus Product Options Team replied April 26, 2024

Great day to you, Stitchingcover!

We're delighted to hear that you found our customer service to be perfect and quick! Ensuring prompt assistance and resolving any issues you encounter is our top priority. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Best wishes,
AvisPlus Product Option Team