B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (145)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust B2B features like net terms, bulk ordering, and customizable pricing, which enhance business efficiency. The interface is user-friendly, suitable for both beginners and experienced merchants, and the installation process is quick and straightforward. Customer support, particularly from team members like Emma, Jonas, and Jolie, is frequently praised for being responsive and effective in resolving issues.

September 23, 2024

I’m extremely impressed with the outstanding support provided by this app. The customer service is responsive and always goes the extra mile to ensure all questions are answered promptly. The app itself is highly functional, offering a user-friendly interface that makes navigation smooth and intuitive. Whether you're a beginner or an experienced user, the app's features are well-designed to meet a wide range of needs. Overall, the combination of excellent support and robust functionality makes this app stand out from the competition

SvenJackB2B
Austria
About 1 year using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

December 11, 2024

Fabulous customer support and one of the easiest apps to use.

Rose Transfers
United States
Over 1 year using the app
November 6, 2024

Incredible support and response time! After searching extensively for a suitable B2B app extension, I found this app, which immediately met all my needs. When I required assistance understanding a feature and the app's capabilities, the support team was prompt and exceptionally helpful. Jonas, in particular, was outstanding, and I look forward to continuing our collaboration with this team in the future.

SmartPack USA
United States
24 days using the app
October 4, 2024

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Brand Activate x Proximo
United States
13 days using the app
September 25, 2024

I would 100% recommend B2B portal for an easy solution to adding a wholesale section to your site. The technical support from Emma has been incredible and nothing is too much trouble to sort out for me. a brilliant service.

pineandbear
United Kingdom
26 days using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

November 12, 2024

I recently contacted their support team and just a few mins they were really responsive! They also solved my issues very quick. Thanks team!

Mommy's Little Helper Co.
Canada
12 days using the app
September 5, 2024

We were on the lookout for a B2B solution and after extensive market research, we found BSS. It has proven to be an excellent solution that aligns perfectly with our needs " I M GLAD" . We’re genuinely pleased that we found BSS—not only because of its robust features but also due to the outstanding technical support and customer service.

Though no system is without its challenges, Emma and her technical team have been fantastic in addressing any issues we've encountered. The level of support they provide is truly impressive, with most problems being resolved the same day. Emma, in particular, has been a pleasure to work with. She has a remarkable ability to quickly grasp complex technical issues and always goes the extra mile to ensure we are supported and that is the key part of the occasion here.

Overall, we are very satisfied with BSS and their commitment to helping us succeed.

Online Enablers
United States
20 days using the app
November 28, 2024

Really great feature. Easy to use. The support team is incredible and has helped with every step I need guidance for or help setting up.

SOHO COPENHAGEN
Denmark
9 days using the app
August 16, 2024

This suite of apps solves so many of our website development issues. Now we're able to offer our wholesale customers a much better user experience, elevating our brand.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Beeswax Works Wholesale
Canada
8 months using the app
BSS Commerce replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 23, 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
United States
9 days using the app
BSS Commerce replied August 26, 2024

Thank you for your wonderful 5-star rating!

We are thrilled that you are very satisfied with the app, especially appreciating our excellent customer service team and their timely responses. We are glad that our agent, Jonas has provided you with thorough assistance, resolving most of your issues promptly. Your recommendation means a lot to us.

Thank you for your kind words!