B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (143)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    137
  • 2% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust B2B features like net terms, bulk ordering, and customizable pricing, which enhance business efficiency. The interface is user-friendly, suitable for both beginners and experienced merchants, and the installation process is quick and straightforward. Customer support, particularly from team members like Emma, Jonas, and Jolie, is frequently praised for being responsive and effective in resolving issues.

March 11, 2024

We have been using their service for some time now. Their support is quick to respond and trying their best to solve the issues raised. They helped me install the app when I couldn't. App is easy to understand.

Although I am missing some features I wish is resolved in the future, which is more about shopify's issue. What I mean is that the product that is hidden shows up as a blank space on collection page and you have to scroll through multiple pages before you can see a product which is not hidden because of product sorting.

Sara Fine Jewels Ltd.
Hong Kong SAR
Over 1 year using the app
March 13, 2024

Great functionality, but could be more intuitive on the back end! Overall very helpful to our clients.

Front Porch Gift Co.
United States
9 months using the app
BSS Commerce replied March 22, 2024

We appreciate your feedback and rating. Thank you for pointing out our functionality and how it benefits our clients.

However, a 4-star review means you seem not 100% satisfied with our solution yet. If there might be any other issues or concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com so we can help you revise your experience.

We continually strive to enhance our back-end intuitiveness, so your feedback is valuable. Thanks again!

January 17, 2024

Hydraloop Webshop
Netherlands
6 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

However, 4-star review means you are not 100% satisfied with our app. If possible, hopefully we can have some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you soon at "support-sbc@bsscommerce.com".

1
1