Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 12, 2023

I have been receiving help setting up this app for the last few days, and I am at a point now where things are looking very good. The app has allowed me to setup an area where my customers can register an account, then once I verify it, they are able to purchase using a PO # at check out, rather than a credit card. There were a few things to setup, but I was lead through the entire process by a very competent team, with my point of contact being Jena Nguyen. Thanks for being patient with me Jena, and helping me make the site look good, and the process work smooth.
Kind Regards, Gary

Backtrack
Canada
15 days using the app
BSS Commerce replied October 16, 2023

Thank you so much for your 5 star rating!

We are glad to hear that, with the help from our competent team, including Jena Nguyen, things are looking good and working smoothly.

We appreciate your patience and are grateful for your positive feedback.

October 2, 2023

The app is good, but the support is great! They always get back to you quickly and do everything they can to help you. They go out of their way to make sure that you get the answers you need and are great with communication.

MG Laser
United States
4 months using the app
BSS Commerce replied October 5, 2023

Thank you for your generous 5-star rating!

We appreciate you taking the time to recognize the excellent customer support we offer. We're glad to hear that our team is always available to help you, and that we go the extra mile to make sure your questions are addressed in an efficient manner.

Thank you again!

November 28, 2023

Great support! Actually the reason why I have decided to proceed with the BSS apps. Jocelyn and the team answer within hours and have given great support. Possibility to combine different apps from the same team is also great.

Blooms out of the Box
Netherlands
About 1 month using the app
BSS Commerce replied November 30, 2023

Thank you so much for your 5-star rating!

We sincerely appreciate your kind words about our great support, fast response, and fun combinations of apps. We are thrilled that you have decided to proceed with the BSS apps.

We are pleased to have you as a customer and we appreciate your support!

October 19, 2023

Every time I reach out, the team is A.) responsive, and B.) helpful and professional. Thank you for your continued support. Lovely doing business with you.

Rotomart
United States
2 months using the app
October 18, 2023

A great app that does exactly what it says it does. The customer service though, is something else entirely - fantastic. Highly recommend.

Nixon Safety
United Kingdom
3 months using the app
September 21, 2023

We have a very complex wholesale solution need and this app with conjunction of the other apps from BSS commerce works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
United States
3 months using the app
BSS Commerce replied September 27, 2023

Thank you so much for your 5 star rating!

We really appreciate you taking the time to share your thoughts with us. We are thrilled to hear that our wholesale solution works perfectly for you, and that you are happy with the customer experience and our app. We are also glad that our support team were able to help with all of your questions.

Thank you for the positive review!

November 28, 2023

Emma and her team wonderfully help us with the requirements we need together with this app. Quick to their updates and thorough help. Great app and great people behind

Truebrands
United States
25 days using the app
BSS Commerce replied November 30, 2023

Thank you so much for the 5-star rating!

We’re incredibly pleased that you and your team have had such a great experience with the app and the updates were quickly fulfilled.

Your kind words mean so much to us!

September 1, 2023

Really good support to as system that will make my job much easier.

JonasPhilippe
Sweden
3 months using the app
BSS Commerce replied September 6, 2023

Thank you so much for your 5 star rating!

We are so pleased to hear that our support system is making your job much easier. It is great to know that our support has been helpful and valued.

Thank you for your support!

October 31, 2023

Great app and they have a fantastic support team that helps very quickly.

MiFi-hotspot
Netherlands
2 months using the app
October 19, 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
France
3 days using the app