Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B transactions and business efficiency with features like a unique customer portal, custom terms setup, and PO # purchasing at checkout. They appreciate its affordability, smooth performance, and easy Shopify integration. The support team is commended for their quick responses and problem-solving skills. The app is favored for streamlining invoicing and payment processes, offering net terms payment options, and improving store performance and customer experience.

April 21, 2023

Customer service is excellent and reply really quick. We have got in to problems and they fixed really quick and was very nice.

Topfoo
United States
27 days using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We are delighted to know that you found our customer service to be excellent and that they responded to your queries and problems quickly and pleasantly. We appreciate your support and kind words!

April 19, 2023

excellent customer service, the app meet all of my expectations.
The service team from this developers even helped me do some of the html customizations.
Thanks a lot

Wexford Home
United States
22 days using the app
BSS Commerce replied April 25, 2023

Thank you so much for your amazing rating! We are glad to hear that our excellent customer service, app, and the service team's HTML customizations all met your expectations. We appreciate your feedback and your continued loyalty.

February 15, 2023

This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. We are using the custom pricing as well as the VAT exempt, tax display and everything is working fluently with the Shopify checkout. The registration process is great too, we can approve a customer, before he can buy at a discounted price with the B2B/Wholesale Solution app. And with the B2B Portal, we can create a whole new portal for the customer's neww experience. The Support agent June Nguyen and Developer Team, are simply great, too! June and her tech team - Phu Dao Van, Anh Trinh Viet and Anh Duc Tran were exceptional in customizing the App to our needs. They answered really quick and could manage all our input. Dev... did a great job in every aspect and could solve every customization that we needed (he worked overtime to help us! On the whole, this Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!
Used another B2B app before but changed to BSS, im werry pleased with them!

Fast Car
Sweden
22 days using the app
BSS Commerce replied February 15, 2023

Thank you for your awesome 5-star rating! We are extremely delighted that you have had a great experience using our B2B apps. We also thank you for highly appreciating the hard work of our Support agent June Nguyen and Developer Team - Phu Dao Van, Anh Trinh Viet, and Anh Duc Tran. We truly appreciate your kind words. Thank you once again!

April 7, 2023

Great support! Very great at reaching out and making sure you feel taken care of. Emma was very friendly!

NAT + NOOR
United States
20 days using the app
BSS Commerce replied April 11, 2023

Thank you very much for your 5-star rating! We are greatly encouraged by your kind words and are happy to hear you had a great experience with our agent. We strive to make our customers feel taken care of and hearing your positive feedback is a wonderful affirmation of our efforts. Thank you again!

Edited March 23, 2022

Excellent App, seamless transitioning for net terms and aesthetically takes on your theme settings. Emma and Ly Tuan Linh were most helpful.

Ford Lifestyle UK
United Kingdom
20 days using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 16, 2023

For someone new to Shopify, BSS Commerce has been super helpful for me. I’ve worked with a lot of developers and designers on web projects in my past and these guys have been really on the ball.

I needed a solution to handle my customer onboarding. Since the out of the box Shopify login only handles a limited amount of inputs I need to capture additional customer information when users create accounts. Emma, Hoang, and Nguyen have been very helpful and accommodating to my numerous requests. They tirelessly toil to make sure that I’m getting everything I need.

My business is a wholesale only business and we service a wide variety of customers. This means that I need a user interface that is easy to use for all types of users at different levels of technical ability. Each time I reach out to the team at BSS they respond promptly and are eager to help me accomplish my goals for my site. I’ve needed a lot of help to get up and running so far. Emma is punctual with her responses and her developers Hoang and Nguyen have simple solutions for me.

Colorado Food Showroom
United States
17 days using the app
BSS Commerce replied March 17, 2023

Thank you so much for your kind words and taking the time to drop us a 5-star review! We really appreciate it. It's wonderful to hear how our team has been so helpful and accommodating to your requests. We'll make sure they know how much their hard work has been appreciated.

Edited April 27, 2022

i had a great support from emma and the technicians (Vu Phi Hung and Cuongnvm); they helped me to configure the app with the goal that i wanted to reach with the app and Emma has been every time very fast to answer me. great service and this app is perfect for a b2b shop.
Ho avuto un grande supporto da emma e dai tecnici (Vu Phi Hung e Cuongnvm); mi hanno aiutato a configurare l'app con l'obiettivo che volevo raggiungere ed Emma è stata sempre molto veloce nel rispondermi alle problematiche che incontravo. ottimo servizio e questa app è perfetta per un negozio b2b. raccomandata a tutti.

easy2love
Italy
15 days using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 15, 2022

I used this app in combination with B2B wholesaler solution. The support team helped us to customize the portal. The design fits perfectly with our website. Furthermore, they assisted us throughout our project and was very reactive. Emma answered all my questions and accompanied me throughout the project!

That'so Italy
Canada
13 days using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 16, 2022

Jonas N. | Customer Support Executive is an amazing supporter and his dedication is much appreciated, in every problem and gap I was facing with the app, his team was directly jumping in and making my life easier. Great app for credit customers, place an order now and purchase late. totally recommended!

kadoonpro
Saudi Arabia
11 days using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 25, 2022

The support for this app is really incredible. I spoke with Jonas Nguyen and worked with Nguyen Minh Dang on some customizations. They were very helpful. The app is pretty great. We ended up not using it yet because it was missing a feature we need (custom text box that shows on the admin order page), but Jonas assured me it's a feature they're working on adding and once it is, I'll be coming back to this app.

CCR
United States
9 days using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!