Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B transactions and business efficiency with features like a unique customer portal, custom terms setup, and PO # purchasing at checkout. They appreciate its affordability, smooth performance, and easy Shopify integration. The support team is commended for their quick responses and problem-solving skills. The app is favored for streamlining invoicing and payment processes, offering net terms payment options, and improving store performance and customer experience.

April 12, 2023

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.

GreenTeaEveryday
Israel
8 days using the app
BSS Commerce replied April 14, 2023

Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!

December 14, 2021

As of right now, there are a total of nine five-star reviews for the “B2B Portal/Net Terms” app. While this may be a newer app, I can tell you that you will not be disappointed. 9 out of 9 happy happy customers, and we are now the 10th! Great app! I promise that you will not be disappointed when working with B2B. Customer service has been the best! I mentioned a few things to Stephanie that would make using the B2B program even better for us within our store. She then met with Tuli (tech programmer) and the rest of the B2B app team. They immediately went to the drawing board to turn my recommendations into a reality! Where else do you get that kind of customer service without someone trying to charge you? The B2B team has been amazing and has gone above and beyond my expectations! If you have difficulty setting up the B2B app, let them know, and they will set everything up for you! You can request a screen share meeting with B2B or go back and forth through their chatbot or by email. They are very responsive and on top of everything! I would give them a higher star review, but I cannot give them more than a five-star review. Hats off to Stephanie, her tech engineer named Tuli, and the rest of the B2B team. The “B2B Portal/Net Terms” app is phenomenal for anyone wanting to set up B2B within their website. B2B's apps have been phenomenal! Aside from the most outstanding customer service, B2B's apps work great! I hope that the B2B apps from BSS Commerce continue to grow by leaps and bounds, and the customer service they provide remains the same. I look forward to growing our business with B2B apps! If my review hasn’t sold you on trying B2B apps, I don’t think anything will. We are B2B apps #1 fans! Great work, Stephanie, Tuli, and the rest of the B2B Team!

Mama Shawna™
United States
8 days using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited April 6, 2023

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

Home Fragrance Co. AU
Australia
6 days using the app
BSS Commerce replied April 11, 2023

Thank you for the 5 star review! We are happy to hear that you appreciated our excellent customer service and our ability to help you quickly. It is great to hear that our team also set up your custom configurations. We appreciate your positive experience!

Edited February 20, 2022

Great so far and great customer service. One small issue implementing on our theme but Emma and the technician (Nguyen Dinh Khanh) fixed it right away.

Spinnaker Chocolate
United States
6 days using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 13, 2022

The application perfectly complies with the proposed solution, and the help service is fast and efficient. I recommend it 100%

B2B PICSIL SPORT
Spain
4 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 28, 2022

Once again a fast and efficient service from the team. The app was quickly adapted to our theme and we are fully satisfied. We will definitely use more products from here for our B2B shop

shop.nortec
Denmark
4 days using the app
August 21, 2021

This app is quite simple considering my expectation for a B2B Customer Portal. However, good to see that the team is all ears to my suggestions and I believe that they will make the app better soon. You can also let them know if you have any ideas to improve the app. Still, I'm happy with current features and the price

DetectOn Pty Ltd
Australia
4 days using the app
BSS Commerce replied August 24, 2021

Thank you, Joseph.

Your suggestions are very valuable to our app and we will update new features soon for you to enjoy.

And for other customers, if you have any ideas to improve our app, we are all ears!

February 22, 2023

First, let me start by saying that the B2B portal and net terms app for Shopify is an excellent addition to any B2B eCommerce store. This app is designed to help merchants offer their customers the option to pay on net terms, which can be a significant benefit to businesses that have cash flow constraints.

One of the standout features of this app is how easy it is to use. The app integrates seamlessly with Shopify, and once installed, it allows merchants to set up net terms for their customers quickly. Merchants can set custom terms for each customer, such as 30 days, 60 days, or 90 days, and they can also set credit limits and credit terms based on their business needs. The app also has a range of other useful features, including automatic credit checks, automated invoicing, and payment reminders, which can help streamline the invoicing and payment process for both merchants and customers.

Another aspect of the B2B portal and net terms app that I appreciate is the level of support offered by the team. In particular, I had the pleasure of interacting with Emma from the support team, who was incredibly helpful and knowledgeable. Emma was able to answer all my questions promptly and provided clear, concise instructions on how to use the app. I found her to be a great resource for anyone who might be new to the app or has questions about its functionality.

When I encountered a technical issue with the app, Hoang was able to quickly diagnose the problem and provide a solution. He was patient, friendly, and provided excellent customer service throughout the entire process. Thank yo

Overall, I would highly recommend the B2B portal and net terms app for Shopify to any business that wants to offer their customers the option to pay on net terms. The app is easy to use, has a range of useful features, and comes with exceptional support from the team, including Emma from the support team and Hoang Van Luan from tech support. If you're looking for an app that can help streamline your invoicing and payment process, this is definitely one to consider.

Arber Studio
Netherlands
About 23 hours using the app
BSS Commerce replied February 23, 2023

Thank you so much for taking the time to provide your 5-star rating and share your positive experience with our B2B portal and net terms app for Shopify. We are incredibly grateful for your kind words regarding the app, as well as your appreciation of the support and customer service you have received from our team. We will continue to strive for excellence and make sure all our customers are provided with the best experience possible. Thank you again for your loyalty and support!

November 22, 2021

This app offers great features, friendly user interface. I love the function of doing bulk order based on customer tags, that's very helpful for my business. More importantly, their customer service team is amazing, shout out to Stephanie who provided me top-notch support and answer me all the questions of 1st time using this app.

COZYER
Australia
About 4 hours using the app
BSS Commerce replied December 8, 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

January 3, 2022

B2B顧客向けのアプリを探しているときにトライアルで使用しましたが、結局、同社のB2B/Wholesale Solutionを導入しました。
Stephanie含めカスタマーサポートチームの対応は早く、とても丁寧でした。弊社のサイトの作りが少しユニークなところがあり、時間がかかりましたが、そのようなカスタマイズにも応じてくれました。とても感謝しています!!

クスミティー 公式オンラインブティック
Japan
About 1 hour using the app
BSS Commerce replied January 6, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!