B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (145)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust B2B features like net terms, bulk ordering, and customizable pricing, which enhance business efficiency. The interface is user-friendly, suitable for both beginners and experienced merchants, and the installation process is quick and straightforward. Customer support, particularly from team members like Emma, Jonas, and Jolie, is frequently praised for being responsive and effective in resolving issues.

March 4, 2024

We've added this app to our website quite recently and have already seen the benefits with customers positive reaction and experience using the Variants Order feature of the app.

We are going to use other areas of the app eventually, but so far are very satisfied with the clear changes it has brought to us.

When we started setting up the app, we did need some modifications doing so that it could conform to our exact needs, and as always, Jena and the team delivered in a professional, friendly and quick manner.

Would highly recommend!

Pan World Brands
United Kingdom
11 days using the app
BSS Commerce replied March 5, 2024

Thank you for your 5-star rating!

We greatly appreciate your positive feedback about the Variants Order feature and the improvements it has brought to your website. We are glad to hear that Jena and our team were able to provide you with the necessary modifications promptly and efficiently.

Your recommendation means a lot to us!

April 19, 2024

Being able to handle simple B2B functions like Net Terms purchasing without pushing to an enterprise-level subscription was hard to find, but this app provided what we needed at a very fair price. On top of this, app developer support has been excellent, even if it's on the other side of the globe and requires a 12-hour turnaround time. Thanks to Emma for that! Looking forward to exploring the other functions as our business continues to grow.

Culimer Equipment LLC
United States
10 days using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 26, 2024

A wide range of tools for the needs of the store, and the support is always ready to help me in all matters! Thanks for the great app

m-tac-wholesale
United States
3 months using the app
January 4, 2024

I have had a wonderful experience with the products and the company. The products are top notch and the company is super responsive in getting back to me with answers to my questions.

Irving's Premium Foods
United States
4 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 21, 2023

Very good support from the BSS team that help us every with issue that we can have, best B2B app !

COTTON DIVISION - PARIS 2024
France
17 days using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 16, 2024

Very fast response time during the hours of operation. Fast fix to multiple issues.

WaypointSupplies
Canada
About 14 hours using the app
BSS Commerce replied May 20, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

April 10, 2024

I use this application and I would like to emphasize that it is very effective and of great help.

In addition, the support from the technical team (Jony, Jennie, Emma and Jocelyn) is excellent and exceptional.

Michel

GUS
Canada
1 day using the app
January 9, 2024

muy buena aplicacion, y el soporte es muy bueno, siempre te solucionan los errores o solicitudes que desees.

ManikyurStore
Chile
About 1 year using the app
BSS Commerce replied January 21, 2024

Muchas gracias por una reseña tan valiosa.

Ha sido un placer ayudarle hasta ahora. Si necesita más ayuda, no dude en contactarnos nuevamente en "support-sbc@bsscommerce.com" y nuestros agentes estarán allí.

¡Desea que tu negocio esté bien!

Edited January 13, 2022

Amazing app that helped us a lot with inquiries of our B2B customers. Speeds up the ordering process as it offers a simple product catalog (wholesaler does not have to click through the whole e-shop). The customer service is super fast and helpful (especially Jonas and Duong) - they implemented an extra button we needed within 10 minutes.

Dragonfly
Czechia
About 3 years using the app
BSS Commerce replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 20, 2022

Great so far and great customer service. One small issue implementing on our theme but Emma and the technician (Nguyen Dinh Khanh) fixed it right away.

Spinnaker Chocolate
United States
Over 2 years using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!