B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (141)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust B2B features such as Net Terms purchasing, Variants Order, Quick Orders, Re-Orders, and advanced customer account management. It offers a user-friendly interface with custom pricing and tax options, suitable for both simple and complex wholesale needs. The support team, including members like Emma, Jonas, and Jolie, is frequently praised for their quick and effective issue resolution and helpfulness with Shopify configurations. This app is noted for enhancing the wholesale user experience and improving merchant operational capabilities and brand reputation.

June 29, 2022

Setting up our wholesale store this app has some great functions and was easy to install. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result - update will follow if needed. Thanks as well to Jonas and the team that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (special thanks to Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang). Keep up the great customer support.

Dudes Factory B2B
Germany
Almost 2 years using the app
February 16, 2022

Great customer service always helping, taking note of customer needs and mods, good features, doesn't seem to affect page speed,

HoReCatarvike.fi
Finland
Almost 2 years using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Netherlands
Over 1 year using the app
January 17, 2022

I use this app to set up quick order forms for my customers. The support from the Emma and the development team is fast and they were easy to work with.

Rondo Products
United States
Over 1 year using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 6, 2023

We had a fantastic experience working with the B2B Portal team. They successfully tailored our checkout process and implemented necessary modifications to improve our store's performance. Their responsiveness was impressive as they promptly addressed our queries and completed all required tasks in a timely manner. We are extremely satisfied with our overall experience, and the app itself functions flawlessly.

apollodistributors
United States
Over 1 year using the app
BSS Commerce replied June 7, 2023

Thank you for your glowing review!

We are delighted to hear that you had such a positive experience working with the B2B Portal team and that you are satisfied with your overall experience.

We are thankful that you took the time to provide us with this feedback.

July 3, 2023

Highly recommend this app. Lot's of great features and tools, but best of all is the customer support. They're always available and eager to help. Thanks team!!

Bloomgrove
Australia
Over 1 year using the app
BSS Commerce replied July 4, 2023

Thank you so much for your 5-star rating!

We are really grateful for your kind words about the features and tools our app offers, as well as the outstanding customer support provided by our team. It is immensely valuable to us and we appreciate your recommendation.

Thanks again!

July 18, 2023

The software is high quality and full of features for a lower price then most of the other apps that are in the same category. What really sets them apart is their customer service. Joy was our primary point of contact and she was absolutely awesome and provided high quality information that answered my questions and helped us make the choice to continue using multiple apps from this company to grow our store and serve our customers.

MetalMorpha
United States
About 1 year using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5 star rating!

We are delighted that you felt our software was of high quality and full of features for a lower cost than other apps in the same category. And we are especially pleased that our agent has provided you with exceptional customer service and answered all of your questions.

We appreciate your support and business!

February 24, 2022

So far my experiences with this app is really good. Especially because of the very helpful team, which has been a big help in setting up the everything according to my needs :) Thanks Jonas from support and Madu and Ly Tuan Linh from the tech team.

TURTLE®
Denmark
About 1 year using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 12, 2023

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.

GreenTeaEveryday
Israel
About 1 year using the app
BSS Commerce replied April 14, 2023

Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!

December 7, 2021

I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!

dessertunlimited
United States
About 1 year using the app
BSS Commerce replied December 8, 2021

It's great to support you so far and we are happy that the three B2B apps work flawlessly now.

Wish that you will keep supporting our app. Cheers!

From Emma and her team.