B: Wholesale Customer Accounts

B: Wholesale Customer Accounts

Reviews (145)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust B2B features like net terms, bulk ordering, and customizable pricing, which enhance business efficiency. The interface is user-friendly, suitable for both beginners and experienced merchants, and the installation process is quick and straightforward. Customer support, particularly from team members like Emma, Jonas, and Jolie, is frequently praised for being responsive and effective in resolving issues.

July 3, 2023

Highly recommend this app. Lot's of great features and tools, but best of all is the customer support. They're always available and eager to help. Thanks team!!

Bloomgrove
Australia
Over 1 year using the app
BSS Commerce replied July 4, 2023

Thank you so much for your 5-star rating!

We are really grateful for your kind words about the features and tools our app offers, as well as the outstanding customer support provided by our team. It is immensely valuable to us and we appreciate your recommendation.

Thanks again!

July 18, 2023

The software is high quality and full of features for a lower price then most of the other apps that are in the same category. What really sets them apart is their customer service. Joy was our primary point of contact and she was absolutely awesome and provided high quality information that answered my questions and helped us make the choice to continue using multiple apps from this company to grow our store and serve our customers.

MetalMorpha
United States
About 1 year using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5 star rating!

We are delighted that you felt our software was of high quality and full of features for a lower cost than other apps in the same category. And we are especially pleased that our agent has provided you with exceptional customer service and answered all of your questions.

We appreciate your support and business!

February 24, 2022

So far my experiences with this app is really good. Especially because of the very helpful team, which has been a big help in setting up the everything according to my needs :) Thanks Jonas from support and Madu and Ly Tuan Linh from the tech team.

TURTLE®
Denmark
About 1 year using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 12, 2023

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.

GreenTeaEveryday
Israel
About 1 year using the app
BSS Commerce replied April 14, 2023

Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!

December 7, 2021

I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!

dessertunlimited
United States
About 1 year using the app
BSS Commerce replied December 8, 2021

It's great to support you so far and we are happy that the three B2B apps work flawlessly now.

Wish that you will keep supporting our app. Cheers!

From Emma and her team.

June 16, 2023

Having recently used this product, I'm excited to share my experience and provide an honest review to assist potential buyers in making an informed decision.

If you're a business looking to optimize your B2B transactions and establish fruitful relationships with suppliers, the B2B Portal/Net Terms could be the right choice for you. It provides the necessary tools and features to navigate the complexities of the B2B landscape effectively.

IFM Supply
United States
About 1 year using the app
BSS Commerce replied June 20, 2023

Thank you for your 5 star rating and your kind words about the B2B Portal/Net Terms!

We are so glad you found the product useful and it helped you to optimize your B2B transactions and form successful supplier relationships.

We appreciate your support.

December 6, 2022

アプリ全体では、料金プランも複数用意されていることから比較的リーズナブルに必要な機能を得ることができ、かつ内容も必要十分なものが整えられていると思います。
その他特筆すべき点としては、サポート体制がよく整えられていると感じました。
アプリの機能「Quick Order」が正常に動かなくなったため、チャットにて問合せを行いましたが、サポート担当の「Joy Nguyen」は開発担当の「Hoang Van Luan」により、我々の手をほとんど加えることなく、ものの数時間程度で問題解消したことに驚きました。
Shopifyはその性質上、アプリを複数入れると問題が発生することも少なくないため、充実したサポート体制はアプリを選定する上で重要なファクターであることを改めて再認識しました。
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The app as a whole has multiple price plans, so you can get the functions you need at a relatively reasonable price, and I think that the content is well-equipped.
Another point worth mentioning is that the support system is well organized.
Since the app function "Quick Order" did not work properly, we made an inquiry via chat, but the support staff "Joy Nguyen" was in charge of development "Hoang Van Luan", and we did not have to do much. I was surprised that the problem was solved in about a few hours.
Due to the nature of Shopify, problems often occur when multiple apps are installed, so we reaffirmed that a full support system is an important factor in selecting an app.

It Beauté
Japan
About 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited March 9, 2022

thanks to Emma and Minh Tri. good customer service.
really good app which offers many options. i can only recommend this app. thanks to Emma and technician Minh Tri.

rokkedal
Denmark
About 1 year using the app
BSS Commerce replied March 9, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 17, 2021

I am using app to help our bulk buyers select multiple products at once and add to cart. Makes life easier for them. Gets the job done well. Great service and response by the BSS team. A+

stbjyoti
India
12 months using the app
BSS Commerce replied September 19, 2021

Thanks for your kind words.

Enjoy our B2B apps now and let me know at sales@bsscommerce.com or Live Chat in case you need further support from our team.

Best,

Steph and BSS Commerce Team.

April 19, 2023

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
Germany
12 months using the app
BSS Commerce replied April 25, 2023

Thank you for the wonderful review and for your 5-star rating! We are so pleased to hear about your positive experience working with our support agent and the technical team. Thank you for your continued support!