BSS: B2B Portal, Quote, Net 30 , 116 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing B2B transactions and business efficiency with features like a unique customer portal, custom terms setup, and PO # purchasing at checkout. They appreciate its affordability, smooth performance, and easy Shopify integration. The support team is commended for their quick responses and problem-solving skills. The app is favored for streamlining invoicing and payment processes, offering net terms payment options, and improving store performance and customer experience.
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We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding!
Thank you so much for your 5-star rating! We really appreciate the kind words about our customer support team and are so glad to hear that you are satisfied with our solution. It's great to know that you will continue using it and can only recommend it as it is a very intuitive system. We are thrilled that our customer support was helpful and able to respond quickly to any issues you had. Thank you again for your review, it means a lot to us.
Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer.
I really recommend the app. It works great!
Thank you so much for your wonderful 5-star rating! We really appreciate your kind words about our agent's amazing customer service - we are so glad she was able to help you out when you had to solve something quickly. Thank you for recommending our app - we're glad it worked great for you!
B2B Customer Portal and B2B Wholesale Solutions are two amazing apps to consider if you want to set up special discounts and offer payment terms to wholesale clients for your Shopify store. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Jonas & T.Linh we’re amazing! They answered all of my questions and also fixed my problem quickly!! I recommended this app to all of my business partners
From Jonas and The Team.
We are happy that you enjoy the app and our service.
Wish your business all good and feel free to reach us at sales@bsscommerce.com at any time.
App tuyệt vời tôi đã dùng.chất lượng và thực tế.sẽ trải nghiệm thêm......v.....v...... . .. .. . . ..... .... ... ... ...... ...
BSS Commerce rất vui vì bạn hài lòng với app. Hi vọng bạn sẽ tiếp tục ủng hộ các tính năng tuyệt vời mà chúng tôi sắp sửa cung cấp <3
Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Awesome app to run wholesale orders through, super easy to set up. I had one small problem but Jonas and Hoa Xuan Duong from customer/technical support helped me out quickly and efficiency. Would highly recommend!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App installed and working well, fits our needs and the tech support is excellent. Thank you for the App!
I am also using the B2B Portal app from them to have the Bulk Order quantity on the product pages and get the custom pricing in the same time. Greate compatibility that I am looking for.
These apps are truely “all-in-one” apps with fantastic support. I look forward to growing our business with them!
June Nguyen, Anh Duc Tran and Phong Bui Thanh were a great help to me.
Thank you for the 5 star rating! We are glad to hear that you are finding our app useful and that our support has been good. We are proud to offer an "all-in-one" package that fits your needs and we look forward to seeing your business grow with us!
Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests.
There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers.
I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated!
I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected.
One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed.
I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future.
Thank you so much for your 5 star rating! We are so glad to hear that you had an outstanding experience with the BSS team and were especially impressed by the customer service and responsiveness. We will always be here to answer any of your concerns and help you achieve the outcomes you desire. We are also pleased that Nguyen Ngoc Hai was able to assist with the coding requests and that the portal integrated well with the B2B wholesale app. We appreciate your kind words and thank you for being a valued customer. |