Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to password protect and conceal specific products or pages, making it perfect for B2B businesses. They commend its user-friendly interface, easy setup, and the option to hide product prices and the "Add to Cart" button. The app's versatility in lock conditions and seamless Shopify integration are also praised. Consistent performance and quick, helpful customer support are noted. The free tier is valued for its services without hidden costs.

April 4, 2024

Didn't work, customer service couldn't help other than wanting me to add them as a collaborator and giving them even more access to my site. this is likely a scam app.

Rad Girl Creations
Canada
About 2 hours using the app
February 22, 2024

I recently attempted to use Sami B2B Lock,Password Protect, a Shopify app that promised to enhance my store's functionality. However, my experience with this app was nothing short of a nightmare.

From the very outset, I encountered a glaring issue that rendered the app practically unusable. Upon trying to proceed past the initial setup, I repeatedly encountered a glitch with the captcha feature. No matter how many times I attempted to solve it, even after clearing my cookies and diligently following troubleshooting steps, the captcha remained broken. This frustrating obstacle prevented me from progressing any further within the app.

Hoping to resolve this issue, I reached out to the app's customer support team for assistance. To my dismay, while they acknowledged receiving my messages, they never bothered to provide any meaningful support or solutions. It felt like I was communicating with a brick wall – my concerns were simply being read and promptly ignored.

This combination of a malfunctioning feature and abysmal customer support made for the worst app experience I've ever encountered on Shopify. Not only did Sami B2B Lock,Password Protect fail to deliver on its promises, but it also wasted my time and left me utterly frustrated. I strongly advise against using this app until its developers address these critical issues and improve their customer support practices.

In conclusion, my experience with Sami B2B Lock,Password Protect was nothing short of a disaster. Save yourself the headache and steer clear of this app until it undergoes significant improvements.

brows by bossy
United States
32 minutes using the app
August 16, 2023

Couldn't get it to work and somewhat confusing. Used the help chat facility and despite my message showing read I got no reply. Uninstalled and reverted to my previous lock app.

Gala Wildlife
United Kingdom
About 3 hours using the app