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Baback is the automated interface for managing all the order post-purchase (Tracking & Return)
Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface.
- Full post-purchase solution (tracking & return)
- Complete interface for automated management of exchanges and returns
- Fully integrated and very competitive partner return transport contract
Languages
French and English
Works with
Categories
Return options
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Solution très complète, très facile d'utilisation et une expérience client ++++ ! Des améliorations continues de l'app, Raphaël et Benoit sont toujours à votre écoute ! Une réactivité incroyable, on recommande vraiment !
Super app qui a changé notre façon de traiter nos retours. Nous avons réduit le traitement de nos retours par 2, nous avons réduit le coût global du traitement de nos retours, et notre solution est désormais plus professionnelle.
Un accompagnement sur mesure et une équipe très réactive ! Je recommande !
Solution très facile à prendre en main. L'interface est ludique et simple à comprendre.
La mise en prod se fait rapidement!
Réactivité des équipes de Baback aux questions et améliorations !
Je recommande cette solution
Support
App support provided by Baback.
Resources
Launched
May 6, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store, custom data
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Edit customers
Customer data
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Edit products
Products, product listings, inventory, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts, store credit account transactions
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Edit Online Store
Theme, checkout page, Online Store script tags
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Edit custom data
Metaobjects
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Edit other data
Translations, locations, price rules
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