Baback ‑ Exchanges & Returns

Baback ‑ Exchanges & Returns

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (11)
Developer
Baback

Baback is the automated interface for managing exchanges and returns in France and Europe

Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface.

Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface. more
  • Complete interface for automated management of exchanges and returns
  • Logistics interface that can be integrated into ALL logisticians
  • Fully integrated and very competitive partner return transport contract
Highlights
Works with the latest themes

Languages

French, English, and Spanish

Return options

Automated refunds, Manual refunds, Exchanges, Replacements, In-store returns, QR codes, Gift cards, Store credit, Gift returns, Discount code

Return management

Automated approvals, Return portal, Custom policies, Non-returnable items, Return windows, Return reasons, Multi-language, Shipping labels, Return tracking, Email notifications, Custom branding, Refund management, Stock updates, Customer blocklists, Analytics

Pricing

Baback

Free

From

$129 / month

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating
5
Counts per rating level
  • 91% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 18, 2023

Solution très complète, très facile d'utilisation et une expérience client ++++ ! Des améliorations continuent de l'app, Raphaël et Benoit sont toujours à votre écoute ! Une réactivité incroyable, on recommande vraiment !

émoi émoi
France
About 1 year using the app
April 17, 2023

Excellente solution qui a su se connecter à la fois avec le WMS de notre logisticien et notre solution de service client (ZenDesk).
Réponses dans la journée, vraiment appréciable.

Crazy Christmas Store
France
Over 1 year using the app
September 22, 2023

Un accompagnement sur mesure et d'une réactivité sans nom ! Je recommande ! Super service et indispensable !

Tricot
France
9 months using the app
October 3, 2023

Superbe interface client pour la gestion des retours, c'est simple et efficace.
L'équipe support est très réactive à chaque demande. Je ne peux que recommander cette APP !
Merci

Sorio
France
3 months using the app
October 3, 2023

Super app qui a changé notre façon de traiter nos retours. Nous avons réduit le traitement de nos retours par 2, nous avons réduit le coût global du traitement de nos retours, et notre solution est désormais plus professionnelle.
Un accompagnement sur mesure et une équipe très réactive ! Je recommande !

JOLT™ FR
United Kingdom
3 months using the app

Support

Baback can answer any questions you have about Baback ‑ Exchanges & Returns .

Developer

Baback

10 Rue Saint-Ferdinand, Paris, 75017, FR

Launched

May 6, 2022

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