Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 5, 2022

Works great and excellent customer service! Much more reasonably priced than the other preorders apps I've found.

Crimson and Clover Studio
United States
4 months using the app
December 17, 2021

Amazing Developer to work with, one of the best I have worked with. Understands the need of the customer, always on time, always on point. I highly recommend!

Mydressline
United States
3 months using the app
October 25, 2021

This app is necessary! If you deal with preorders / backorders in any way (or have been hesitant to do so), get this today. You can let your customers know up-front when you expect the product to ship while still generating sales; and you can help your fulfillment team -or individual- properly manage these orders (splitting fulfillment to ship in-stock items first or holding the entire order until all ordered products are in). Most importantly, the developer is very attentive and shows a genuine interest in your store's success. If you are looking for an app for a very important business need, this is it!

Our Daily Bread Publishing Canada
Canada
About 1 month using the app
February 8, 2022

Not only is this app able to handle and facilitate a unique part caveat of our business model (Wholesale customers), it was the only app that was able to also facilitate backorders with order splitting - something that made our Ops team very happy. Above both of those was their incredible support. Jesse was incredible to deal with and amongst all the back and forth emails, he made the time to hop on a call with our team to work through some scenarios. His attention to detail, response time, and overall helpfulness did not go unnoticed. Now, our storefront is able to function as needed with the app and has solved a customer pain point and internal paint point/limitation as well. Thank you Jesse!

Partner Program (USA), Tina Davies Professional
United States
About 1 month using the app
January 11, 2022

This app has made a big impact on our business. We launch new products seasonally and don't want our customers to have to wait to purchase them until they are in stock. Jesse quickly helped us work through any kinks that we had and resolved them quickly to help us begin selling our product in a smooth way that also makes it easier for us to fulfill on the backend. Would absolutely recommend it! Support is excellent.

INK+ALLOY - Wholesale
United States
25 days using the app
June 21, 2022

This App was suggested (by Shopify) as a substitute for lead times per variant using custom meta fields. With lead times changing by the week it's been challenging communicating this to our customers. The BackStop app does that for us. It allows us to provide information on our product page and throughout the purchase process so there are no surprises. It's been working great so far and the customer support from Jesse has been quick and professional.

Livingspace
Canada
19 days using the app
July 28, 2022

After trying some apps and getting no response at all to my problem from some developers, I finally ended up with Mercantile Preorder Backstock apps and wow finally... what a service from Jesse. At the moment I'm very busy with other things but Jesse just works behind the scenes...and suggests things that I haven't thought of yet. Pro activity I love it. App has no influence on speed and works fast because I had that problem with other apps that buttons started to lead their own life... Jesse & whole team Thanks again... Igor.

Sir Georges Luxury Men Store
Belgium
3 days using the app