
BackupMaster: Backup & Copy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (104)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its automated daily and on-demand backups, crucial for data security before major updates. They appreciate the intuitive interface, seamless Google Drive integration, and the app's ability not to affect site performance. The restore function is praised for quickly fixing issues like missing images or overwritten descriptions. Customer support is noted for its responsiveness and effective tailored solutions.
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Thank you so much for your 5-star review! We're thrilled to hear you're happy with our backup app and appreciate your support—your feedback inspires us to keep delivering the best service!
Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.
Exceptional Backup Solution!
BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!
Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.
So easy to back your store up. Just install the app and it does all the work for you. Highly recommend to protect your store. 5/5
Great app but even better service. Highly recommed the Backupmasters team!
We had a few critical issues caused by other apps we weren't expecting, thank god for this app is all that can be said!
Good customer service and easy to setup, early days using it but going well so far. Clear instructions to follow.
Thank you for the wonderful review! We truly appreciate your trust and are dedicated to meeting your expectations. Rest assured, we prioritize the security of your data and will always support your business. Please know that we are always here to assist you, so don't hesitate to reach out if you have any questions or require support!
Tried the app it just does not work at all. We have decided to cancel our trial. They kept us hours on the phone and result was nothing. Very unhappy.
Dear Lola,
Thank you for taking the time to provide feedback regarding your experience using our beta functionality for transferring data between your Shopify stores. We are very sorry that it did not meet your expectations, and we deeply understand how frustrating it can be when the new store's theme doesn't look as precise as expected.
However, as mentioned previously, Shopify imposes certain limitations on all apps, including ours, which means that some actions must be performed manually when creating a new store.
That said, we want to assure you that our app has successfully transferred the following data:
Products: 88
Blogs: 1
Custom Collections: 1
Smart Collections: 11
Pages: 10
Themes: 3
Assets: 755
Our engineers have reviewed the logs and confirmed that there were no errors during the transfer. However, we understand that setting up a new store can be overwhelming, and we want to make sure that we're doing everything we can to help you along the way. Our tech team is eager to work with you to ensure that your store is set up successfully.
It is essential for us not only to add new functions but also to hear from our customers and their feedback so we can improve our app to better serve their business needs. I have written to you, and we are ready and willing to assist you with the setup.
Regards,
Marina S.
Customer Support Team
backupmaster.io
Was super easy to set up and I even got them to create a physical backup and send me the link, so I had a copy. Great work.
Thank you very much for your kind words! We're happy to hear that our team's work met your needs. If you require any assistance in the future, don't hesitate to reach out to us.
Super helpful app, especially for small companies and little businesses just starting up because they have a very fair, and clear pricing scheme. Easy to back up everything in a breeze. Excellent customer service.
Our team would like to express our gratitude for your wonderful review! We are thrilled to hear that our app is beneficial to your business. We hope our future updates, aimed at enhancing the ease of data recovery, will please you. If you need any assistance, please don't hesitate to contact us. Thank you again for your support!
If I would have known your product before I would have been very grateful. Because I had a data crash right after an addon installation and then I had to start from scratch.
I‘ve decided your addon in case of low maintenance costs, because I need to earn money first to be able to proceed to spend more.
I‘m impressed of your personal and fast service and feel very secure now since I have chosen your service.
Thank you so much for choosing our backup app and writing this wonderful review! Your experience as a store owner is essential to us. Thank you for sharing it. It will help us to understand our customers' concerns and needs better. Please don't hesitate to contact us anytime you need help!
So far so good, the app is working as I had hoped it would. I have only had it installed for about a week now.
Marina is my Support Manager and she has been great in reaching out and offering to help me but the software has been intuitive so far.
I would highly recommend it.
Thank you so much for your wonderful review! We are very pleased that you noticed the user-friendly interface of the app. We are working hard to make data recovery as simple, fast, and transparent as possible. Our support team is always happy to help. Please feel free to contact us if you have any questions!
Customer support is excellent: prompt, friendly and helpful. They contacted me as soon as I signed up and are proactive in emailing me about security issues generally.
Thank you very much for your time and participation! We are flattered by your excellent review and glad you chose our team to take care of your business data. Please don't hesitate to contact us if you need help or have questions!
Excellent backup app with proactive customer support. I was just installing and customer support contacted me just to ensure all was well. So far it’s backing up as scheduled. Having worked in IT and Information Security for 30 years, one of the foundations of security is a good backup system.
Thank you so much for taking the time to write such a positive review of our app! We're thrilled to hear that our service has been meeting your expectations. We will continue to work, striving for the highest data protection standards. Please don't hesitate to contact us anytime you need help or have questions!
I am absolutely thrilled with the "Backups" app for Shopify! It has made my life so much easier and has given me such peace of mind knowing that my store data is constantly being backed up.
The app is super easy to use - I can create backup copies of my store data with just a few clicks, and I can even schedule automatic backups on a daily, weekly, or monthly basis. This means that I never have to worry about remembering to back up my store manually, and I can have confidence that my data is always protected.
But the best part? If I ever make a mistake or accidentally delete something important, I can easily restore my store from a previous backup. This feature has already come in handy on a few occasions and has saved me so much time and stress.
Overall, I can't recommend the "Backups" app enough. It's a must-have for any Shopify store owner, and I'm so grateful to have it as a part of my business toolkit.
Thank you so much for such an informative and complete review! We understand how busy business owners are, and we are grateful you took the time to write it. We are delighted to read such words and proud to take care of your data. Please feel free to contact us if you need any help!
SUPER friendly, SUPER helpful! and SUPER useful! I don't feel comfortable running my shop without it! I break things. Gives me peace of mind that if I do, a fix is just a click or two away! :)
Thank you so much for your wonderful review! We are especially pleased that you mentioned "peace of mind." We're working every day for our customers to have peace of mind and know that they can always recover their data. Please feel free to contact us if you need any help or have questions!
Great peace of mind. I'm so glad I found this. When I modify code I wondered how I could back up to a working version if I messed up something. This is the answer. It isn't git, no version control. But it's saved us a few times.
Thank you so much for sharing your user experience! We are constantly working on expanding the app functionality. The peace of mind for our customers is our primary goal! Please don't hesitate to contact us if you need any help!
Finally an app that does what you expect it to do. It seems trivial, in reality it is very rare. Many apps require you to learn from a complex knowledge base and perform time-consuming tasks after installing them. Backups from BackupMaster, on the other hand, the only thing you "have to do" is click on install button: from then on it backups the site without headaches; then, if you want, you can set a frequency and whether to save backups on the cloud or receive them via email with a download link. That's it.
We were delighted to read such a thorough and thoughtful review. It's nice that you appreciated the functionality of the app. Thank you very much for being with us and using our app!
The perfect worry-free ad. I sleep better knowing that my data is safe and backed up every day automatically.. Thank you backups team for a perfect solution.
Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!
Sehr netter Support, danke Marina! Einfach gemacht, so sollte es sein. Bis jetzt habe ich das Back-Up noch nicht gebraucht, aber bin froh, dass meine Daten gesichert sind.
Thank you very much for your fantastic review! Please don't hesitate to contact us if you have questions about our app!
Great and simple application for backing up your store. Worth the extra 5 bucks even if it might seem a bit too high in the beginning :)
I like everything about this app. Powerful and simple to use. Also the price is competitive to other backup apps.
every housewife knows that firrst payment is the mortgage, second payment is the insurance, its essential to have the insurance
Well worth the money. Wouldn't be without it. I have already had the need to restore and everything went very smoothly.
This app works fantastic behind the scenes and even better when you need to restore. Easy to use and reliable!
good apps , easy to back up but need to test restore feature soon , let see how it goes and i will get back here for a full review
I havent tried to restore my store yet but generally it works fine on my end. I hope it will work the same way in restore process.
Installed this app yesterday, did a backup of a whole store, hopefully nothing ever goes wrong with the store but with this app I added a new layer of security so I can have a peaceful mind and be sure everything is backed up on another place and to be able to restore the whole store even if some unexpected problem occurs. Worth every cent and the prices are really affordable.
One thing I do not want to worry about is a catastrophic error. My site took weeks to set up and perfect and the peace of mind knowing that it is backed up lets me sleep at night.
Everyone needs to know that there is no backup plan on shopify store in general. If you delete your products by accident or add some unusual app that kills your store there is no way back without a backup app.
Hopefully, I will never need it but at least I know it is there if I do need it.
Great app. No worries about being backed up. This app does it all for you. Thanks
Backups is one of my favourite app I use frequently! I'll certainly recommend it to all my friends!
So quick to respond. Very easy tool! Great value. So worth it to have your whole site backed up. I feel reassured with having them!