BackupMaster: Backup & Copy

BackupMaster: Backup & Copy

Reviews (104)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated daily and on-demand backups, crucial for data security before major updates. They appreciate the intuitive interface, seamless Google Drive integration, and the app's ability not to affect site performance. The restore function is praised for quickly fixing issues like missing images or overwritten descriptions. Customer support is noted for its responsiveness and effective tailored solutions.

November 21, 2024

e-Outlet
Kuwait
29 days using the app
BackupMaster.io replied November 25, 2024

Thank you so much for your 5-star review! We're thrilled to hear you're happy with our backup app and appreciate your support—your feedback inspires us to keep delivering the best service!

November 19, 2023

Running With Wolves
United States
9 months using the app
February 10, 2024

Mati Rose Boutique
Australia
3 months using the app
April 10, 2024

AlphaRex
United States
15 days using the app
February 14, 2025

Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.

H&T
United Kingdom
August 4, 2024

Exceptional Backup Solution!

BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!

My Store
India
About 3 hours using the app
BackupMaster.io replied August 7, 2024

Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.

February 28, 2024

So easy to back your store up. Just install the app and it does all the work for you. Highly recommend to protect your store. 5/5

Blaneyzarz
United States
4 days using the app
December 26, 2023

Great app but even better service. Highly recommed the Backupmasters team!

My Fixoo
Singapore
About 1 year using the app
November 19, 2023

We had a few critical issues caused by other apps we weren't expecting, thank god for this app is all that can be said!

Tripple-R
Canada
9 months using the app
July 19, 2023

Good customer service and easy to setup, early days using it but going well so far. Clear instructions to follow.

InnovateJewellery
Ireland
3 days using the app
BackupMaster.io replied July 22, 2023

Thank you for the wonderful review! We truly appreciate your trust and are dedicated to meeting your expectations. Rest assured, we prioritize the security of your data and will always support your business. Please know that we are always here to assist you, so don't hesitate to reach out if you have any questions or require support!

Edited February 23, 2023

Tried the app it just does not work at all. We have decided to cancel our trial. They kept us hours on the phone and result was nothing. Very unhappy.

Watch Store
United States
1 day using the app
BackupMaster.io replied February 24, 2023

Dear Lola,

Thank you for taking the time to provide feedback regarding your experience using our beta functionality for transferring data between your Shopify stores. We are very sorry that it did not meet your expectations, and we deeply understand how frustrating it can be when the new store's theme doesn't look as precise as expected.

However, as mentioned previously, Shopify imposes certain limitations on all apps, including ours, which means that some actions must be performed manually when creating a new store.

That said, we want to assure you that our app has successfully transferred the following data:

Products: 88
Blogs: 1
Custom Collections: 1
Smart Collections: 11
Pages: 10
Themes: 3
Assets: 755

Our engineers have reviewed the logs and confirmed that there were no errors during the transfer. However, we understand that setting up a new store can be overwhelming, and we want to make sure that we're doing everything we can to help you along the way. Our tech team is eager to work with you to ensure that your store is set up successfully.

It is essential for us not only to add new functions but also to hear from our customers and their feedback so we can improve our app to better serve their business needs. I have written to you, and we are ready and willing to assist you with the setup.

Regards,
Marina S.
Customer Support Team
backupmaster.io

February 7, 2023

Was super easy to set up and I even got them to create a physical backup and send me the link, so I had a copy. Great work.

Shopper Shop
Australia
About 1 hour using the app
BackupMaster.io replied February 8, 2023

Thank you very much for your kind words! We're happy to hear that our team's work met your needs. If you require any assistance in the future, don't hesitate to reach out to us.

February 3, 2023

Super helpful app, especially for small companies and little businesses just starting up because they have a very fair, and clear pricing scheme. Easy to back up everything in a breeze. Excellent customer service.

DANDYISSM
Hungary
4 days using the app
BackupMaster.io replied February 3, 2023

Our team would like to express our gratitude for your wonderful review! We are thrilled to hear that our app is beneficial to your business. We hope our future updates, aimed at enhancing the ease of data recovery, will please you. If you need any assistance, please don't hesitate to contact us. Thank you again for your support!

February 1, 2023

If I would have known your product before I would have been very grateful. Because I had a data crash right after an addon installation and then I had to start from scratch.

I‘ve decided your addon in case of low maintenance costs, because I need to earn money first to be able to proceed to spend more.

I‘m impressed of your personal and fast service and feel very secure now since I have chosen your service.

2buy.xyz
Germany
5 days using the app
BackupMaster.io replied February 1, 2023

Thank you so much for choosing our backup app and writing this wonderful review! Your experience as a store owner is essential to us. Thank you for sharing it. It will help us to understand our customers' concerns and needs better. Please don't hesitate to contact us anytime you need help!

January 30, 2023

So far so good, the app is working as I had hoped it would. I have only had it installed for about a week now.
Marina is my Support Manager and she has been great in reaching out and offering to help me but the software has been intuitive so far.
I would highly recommend it.

amayespottery
United States
5 days using the app
BackupMaster.io replied January 31, 2023

Thank you so much for your wonderful review! We are very pleased that you noticed the user-friendly interface of the app. We are working hard to make data recovery as simple, fast, and transparent as possible. Our support team is always happy to help. Please feel free to contact us if you have any questions!

January 28, 2023

Customer support is excellent: prompt, friendly and helpful. They contacted me as soon as I signed up and are proactive in emailing me about security issues generally.

freyajobart
Australia
15 days using the app
BackupMaster.io replied January 30, 2023

Thank you very much for your time and participation! We are flattered by your excellent review and glad you chose our team to take care of your business data. Please don't hesitate to contact us if you need help or have questions!

January 25, 2023

Excellent backup app with proactive customer support. I was just installing and customer support contacted me just to ensure all was well. So far it’s backing up as scheduled. Having worked in IT and Information Security for 30 years, one of the foundations of security is a good backup system.

Rope Road Studios
Canada
2 days using the app
BackupMaster.io replied January 25, 2023

Thank you so much for taking the time to write such a positive review of our app! We're thrilled to hear that our service has been meeting your expectations. We will continue to work, striving for the highest data protection standards. Please don't hesitate to contact us anytime you need help or have questions!

January 8, 2023

I am absolutely thrilled with the "Backups" app for Shopify! It has made my life so much easier and has given me such peace of mind knowing that my store data is constantly being backed up.

The app is super easy to use - I can create backup copies of my store data with just a few clicks, and I can even schedule automatic backups on a daily, weekly, or monthly basis. This means that I never have to worry about remembering to back up my store manually, and I can have confidence that my data is always protected.

But the best part? If I ever make a mistake or accidentally delete something important, I can easily restore my store from a previous backup. This feature has already come in handy on a few occasions and has saved me so much time and stress.

Overall, I can't recommend the "Backups" app enough. It's a must-have for any Shopify store owner, and I'm so grateful to have it as a part of my business toolkit.

The Warehouse Salon
United States
11 months using the app
BackupMaster.io replied January 9, 2023

Thank you so much for such an informative and complete review! We understand how busy business owners are, and we are grateful you took the time to write it. We are delighted to read such words and proud to take care of your data. Please feel free to contact us if you need any help!

January 2, 2023

SUPER friendly, SUPER helpful! and SUPER useful! I don't feel comfortable running my shop without it! I break things. Gives me peace of mind that if I do, a fix is just a click or two away! :)

Masks And Crafts
United States
5 days using the app
BackupMaster.io replied January 5, 2023

Thank you so much for your wonderful review! We are especially pleased that you mentioned "peace of mind." We're working every day for our customers to have peace of mind and know that they can always recover their data. Please feel free to contact us if you need any help or have questions!

November 6, 2022

Great peace of mind. I'm so glad I found this. When I modify code I wondered how I could back up to a working version if I messed up something. This is the answer. It isn't git, no version control. But it's saved us a few times.

The Chama Valley Meat Co
United States
3 months using the app
BackupMaster.io replied November 7, 2022

Thank you so much for sharing your user experience! We are constantly working on expanding the app functionality. The peace of mind for our customers is our primary goal! Please don't hesitate to contact us if you need any help!

October 20, 2022

Finally an app that does what you expect it to do. It seems trivial, in reality it is very rare. Many apps require you to learn from a complex knowledge base and perform time-consuming tasks after installing them. Backups from BackupMaster, on the other hand, the only thing you "have to do" is click on install button: from then on it backups the site without headaches; then, if you want, you can set a frequency and whether to save backups on the cloud or receive them via email with a download link. That's it.

Oukside
Italy
11 months using the app
BackupMaster.io replied October 21, 2022

We were delighted to read such a thorough and thoughtful review. It's nice that you appreciated the functionality of the app. Thank you very much for being with us and using our app!

October 5, 2022

The perfect worry-free ad. I sleep better knowing that my data is safe and backed up every day automatically.. Thank you backups team for a perfect solution.

NazalArt.com
United States
21 days using the app
BackupMaster.io replied October 5, 2022

Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!

September 20, 2022

Sehr netter Support, danke Marina! Einfach gemacht, so sollte es sein. Bis jetzt habe ich das Back-Up noch nicht gebraucht, aber bin froh, dass meine Daten gesichert sind.

VOGT - Dein Hundeshop vom Profi.
Switzerland
12 days using the app
BackupMaster.io replied September 25, 2022

Thank you very much for your fantastic review! Please don't hesitate to contact us if you have questions about our app!

October 28, 2020

Great and simple application for backing up your store. Worth the extra 5 bucks even if it might seem a bit too high in the beginning :)

VERMI by Dara
Czechia
7 days using the app
Edited May 3, 2020

I like everything about this app. Powerful and simple to use. Also the price is competitive to other backup apps.

Noski Noski
Poland
4 days using the app
April 27, 2020

every housewife knows that firrst payment is the mortgage, second payment is the insurance, its essential to have the insurance

Romantik Exchange
Australia
27 days using the app
March 27, 2020

Well worth the money. Wouldn't be without it. I have already had the need to restore and everything went very smoothly.

Politique.shop
United States
About 1 year using the app
March 2, 2020

This app works fantastic behind the scenes and even better when you need to restore. Easy to use and reliable!

The Nut House
United States
Over 2 years using the app
January 12, 2019

good apps , easy to back up but need to test restore feature soon , let see how it goes and i will get back here for a full review

BEST HOME PRODUCTS
Vietnam
8 days using the app
January 12, 2019

I havent tried to restore my store yet but generally it works fine on my end. I hope it will work the same way in restore process.

Buymart
United States
17 days using the app
October 8, 2018

Installed this app yesterday, did a backup of a whole store, hopefully nothing ever goes wrong with the store but with this app I added a new layer of security so I can have a peaceful mind and be sure everything is backed up on another place and to be able to restore the whole store even if some unexpected problem occurs. Worth every cent and the prices are really affordable.

Poslovni pokloni
Croatia
12 months using the app
September 18, 2018

One thing I do not want to worry about is a catastrophic error. My site took weeks to set up and perfect and the peace of mind knowing that it is backed up lets me sleep at night.

Everyone needs to know that there is no backup plan on shopify store in general. If you delete your products by accident or add some unusual app that kills your store there is no way back without a backup app.

Hopefully, I will never need it but at least I know it is there if I do need it.

CampsiteFlags
United States
About 1 month using the app
August 31, 2018

Great app. No worries about being backed up. This app does it all for you. Thanks

Working Tees
United States
4 days using the app
May 16, 2018

Backups is one of my favourite app I use frequently! I'll certainly recommend it to all my friends!

Stoorla
Finland
21 days using the app
November 9, 2017

So quick to respond. Very easy tool! Great value. So worth it to have your whole site backed up. I feel reassured with having them!

Por Online Store
United States
1 day using the app