BackupMaster Backups

BackupMaster Backups

Pricing
From $19/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
5.0 (126)

Protect your store using automatic backups: easily restore, download, and duplicate your store.

Effortlessly back up and safeguard your store. Ensure the security of vital store data with daily backups, including products, themes, orders, and more. As your business grows, rest easy, knowing that automatic cloud backups and a user-friendly restore process keep your data protected. Easily create staging stores (store duplicates) for testing or expanding your international presence. Access, restore, download, or transfer your data whenever you need with BackupMaster's cloud backup solutions.

Effortlessly back up and safeguard your store. Ensure the security of vital store data with daily backups, including products, themes, orders, and more. As your business grows, rest easy, knowing that automatic cloud backups and a user-friendly restore process keep your data protected. Easily create staging stores (store duplicates) for testing or expanding your international presence. Access, restore, download, or transfer your data whenever you need with BackupMaster's cloud backup solutions. more
  • Automatic backups: Products, Themes, Blogs, Orders, Metafields, Files, and more
  • Effortless restoration: from whole store to single items
  • Cloud storage and the ability to download backups on demand or scheduled
  • Automatically store backups on Google Drive for added security
  • Duplicate/Clone your store to empower innovation and testing
Highlights
Use directly in Shopify admin

Languages

English and German

Pricing

Essentials

$19 / month

For stores with up to 300 orders/month

  • Automatic Cloud Backups:
  • Products, Blogs, Themes, Metafields,
  • Files, Orders, Inventories (BETA), & more
  • 1-Year Retention
  • Unlimited Storage

7-day free trial

Pro

$39 / month

For stores with up to 600 orders/month

  • All Essentials features +
  • Local Backup Downloads
  • Google Drive Backups
  • Code Comparison
  • Store Cloning for Staging or Expansion

7-day free trial

Plus

$79 / month

For stores with up to 1,500 orders/month. For 1,500+ orders/month, please see our pricing page.

  • All Pro features +
  • Multi-Store Discounts
  • SOC 2 Certification
  • Detailed Audit Logs
  • External Portal Access
  • Custom Backup Time
  • Priority Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (126)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this backup app for its robust data security and easy-to-use interface, emphasizing its automatic daily backups and full site cloning capabilities. They appreciate the app's smooth operation in the background and the efficient data restoration that maintains online store stability. The customer support team is also frequently commended for their proactive and helpful service, enhancing user satisfaction and trust.

Edited November 26, 2024

The company resolved my issues

Yummicandles
United States
About 6 years using the app
BackupMaster.io replied November 25, 2024

Hi Ankit,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to provide some context for how we approach plan upgrades to ensure fairness and transparency.

Our plans are based on the number of orders a store processes each month and the features required to support growing businesses. If a store consistently exceeds its plan’s order quota for three consecutive months, we reach out to suggest upgrading to a plan that better fits its needs.

We believe it’s important for customers to make this decision themselves, rather than upgrading plans automatically. This ensures that charges are always transparent and within the customer’s control. At the same time, we kindly ask that customers upgrade when requested, as this helps maintain fairness for all users.

We regret that this process didn’t meet your expectations, and we’re actively working to improve how we communicate these situations in the future. We’ve also reached out privately to discuss this further and would love the opportunity to work with you again.

Thank you for your feedback—it helps us continue refining our app and service to better serve our customers.

Warm regards,
The BackupMaster Team

December 3, 2024

perfecttt

DentrealStore
Türkiye
Over 1 year using the app
November 4, 2024

Works great. Highly recommended.

BrigadeGamesMinis.com
United States
Almost 2 years using the app
BackupMaster.io replied November 10, 2024

Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.

Support

App support provided by BackupMaster.io.

Or visit their support portal

Developer

BackupMaster.io

20 Ocean Street, Bondi, NSW, 2026, AU

Launched

August 4, 2017 · Changelog

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