Reviews (127)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this backup app for its robust data security and easy-to-use interface, emphasizing its automatic daily backups and full site cloning capabilities. They appreciate the app's smooth operation in the background and the efficient data restoration that maintains online store stability. The customer support team is also frequently commended for their proactive and helpful service, enhancing user satisfaction and trust.

October 28, 2024

The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).

Jowissa
Switzerland
Almost 2 years using the app
BackupMaster.io replied October 31, 2024

We're thrilled to hear that the app has saved you time and reduced stress! If you ever need further assistance, don’t hesitate to reach out.

December 13, 2024

A Stress-Free Solution!"
Discounty runs so smoothly in the background that I barely have to think about it. Last week, I had an issue with a product import where some image links were missing, and several products lost their images. Thanks to Discounty’s backup and restore feature, I was able to fix everything within minutes. It saved me so much time and stress! Honestly, this app has been a ...

One Spoiled Dog Treat Co.
United States
6 days using the app
December 1, 2024

Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un.

Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup ...

UNSEN
Canada
About 1 month using the app
October 12, 2024

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the ...

Barista och Espresso
Sweden
7 months using the app
BackupMaster.io replied October 16, 2024

Thank you for sharing your experience! We're glad our app helped restore your site quickly and easily.

February 23, 2025

It is an easy-to-use, helpful, and responsive team.

Jeans4you.shop
United States
11 months using the app
November 4, 2024

Works great. Highly recommended.

BrigadeGamesMinis.com
United States
Almost 2 years using the app
BackupMaster.io replied November 10, 2024

Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.

Edited November 26, 2024

The company resolved my issues

Yummicandles
United States
About 6 years using the app
BackupMaster.io replied November 25, 2024

Hi Ankit,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to ...

Edited January 2, 2025

Great App, good support - Dean ( www.inkhub.com.au )

Ink Hub
Australia
2 months using the app
BackupMaster.io replied October 31, 2024

Thank you, Dean! We're glad to hear our app brings peace of mind. Don’t hesitate to reach out if you need any assistance!

December 3, 2024

perfecttt

DentrealStore
Türkiye
Over 1 year using the app
August 4, 2024

Exceptional Backup Solution!

BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. ...

My Store
India
2 days using the app
BackupMaster.io replied August 7, 2024

Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.