BackupMaster Backups

Excellent support and a reliable backup app.

It seems to do the job. I would say that the bare minimum nowadays is to have control over your backups, upload it to an external site using SFTP, and that comes with an excessive price tag. There are some other apps covering a second store for free, while this is with additional payment.

I would also ask them to include additional languages for people not speaking English or German, or the ability to not store any of our store data in their premises.

Another suggestion would be to be able to define retention and trigger on demand backups when you know you are about to do changes that can break stuff.

Having said that, I believe it is going in the right direction

Great support, very happy! Prompt, efficient and friendly.

This is a great app, easy to use and the customer service is great.

I made some changes to my theme and CSS by mistake. I needed to revert to a previous version of my store and I wasn't sure how to do this.

The customer service person (Alex) was really patient and guided me through the process and I got back to my previous "perfect" version in no time!

I'm so glad I got this app, peace of mind is wonderful, for when things might go wrong :-)

Exceptional app, very stable, intuitive, and extremely easy to use. Ernest’s support was impeccable—accurate, timely, and incredibly fast. Highly recommended!

We have been a customer with these guys for a few years now. Alex and the team are very active in helping to resolve issues and bugs, and the system has always restored what we have asked it to.

Honestly I have had this app for years and never had to use it. I was on the verge of uninstalling it a few months ago....

Luckily I didn't.

We got defaced by someone with theme level access via a Marketing Agency, and BackupMaster helped us get back to yesterday's version of our theme. I'm so grateful. Saved me countless hours trying to get back to where we were.

Excellent App!
Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster.

This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app
Linda

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Update: After using this app for about a year, we are just as happy with it and the product support!! Excellent app giving us lots of peace of mind.
Linda

easy to use

Mega! Macht was es soll! Super App. Weiter so!