Reviews (127)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this backup app for its robust data security and easy-to-use interface, emphasizing its automatic daily backups and full site cloning capabilities. They appreciate the app's smooth operation in the background and the efficient data restoration that maintains online store stability. The customer support team is also frequently commended for their proactive and helpful service, enhancing user satisfaction and trust.

May 18, 2024

Install was a breeze. The support super amazing! Now I feel ready against any possible ransomware attack or anything!

GARÇON
Canada
6 months using the app
April 3, 2024

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Strongsize
United States
20 days using the app
BackupMaster.io replied April 5, 2024

Thank you for your positive review! We're thrilled to hear our installation process and customer support exceeded your expectations. Your peace of mind is our top priority, and we're always here to ensure your business is secure. Thanks for recommending us!

February 14, 2025

Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.

H&T
United Kingdom
April 6, 2024

it is very nice app and very important one for our shopify business.

Home Kartz
Canada
7 months using the app
BackupMaster.io replied April 9, 2024

Thank you for your kind words! We're thrilled to hear our app plays a vital role in supporting your Shopify business. Your success is our top priority!

March 22, 2024

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

ANEKA
Malaysia
About 2 months using the app
BackupMaster.io replied March 23, 2024

We're thrilled to hear that our app has saved you valuable time and that you've found our support team, especially Alex, to be helpful! Thank you for sharing your positive experience.

May 23, 2024

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Grampas Corner
Norway
9 months using the app
BackupMaster.io replied June 22, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you're very satisfied with BackupMaster and find it easy to operate. Ensuring reliable backups is our top priority, and we appreciate your recognition of the importance of a good backup solution. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to support you!

March 15, 2024

Very good, I loved the app, it helps me a lot in my daily life.

Coração de Rubi
Brazil
29 days using the app
BackupMaster.io replied March 16, 2024

Thank you for your kind words! We're delighted to hear our app plays a helpful role in your daily life.

July 18, 2024

Great app, helpful and thorough support

Stylegarage
Canada
Over 2 years using the app
BackupMaster.io replied July 20, 2024

Thank you for your kind words! We're thrilled to hear that you find our app helpful and our support thorough. Your feedback motivates us to keep improving. If you have any more questions or need further assistance, please don't hesitate to reach out.

July 22, 2024

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Access Pro Supply
United States
3 days using the app
BackupMaster.io replied July 24, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app intuitive and easy to set up. Our team is dedicated to providing outstanding customer service, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

August 9, 2024

Excellent onboarding experience

Jameo Shop
Canada
21 days using the app
BackupMaster.io replied August 12, 2024

Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!