BackupMaster Backups

BackupMaster Backups

Reviews (123)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective backup and restore features. They appreciate its easy setup, seamless Shopify integration, and comprehensive coverage of critical components like themes and metafields. The responsive customer support and flexible backup options, including automatic and customizable scheduling, are particularly praised for enhancing reliability and convenience. Quick restoration capabilities also minimize downtime, increasing merchant satisfaction.

October 27, 2022

The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!

Conscious Items
United States
About 1 year using the app
BackupMaster.io replied October 28, 2022

Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!

March 28, 2019

Great app but I wish you could RESTORE entire collections or RESTORE multiple products at 1 time. Or search by tag and restore a group of products in bulk.

Floor City
United States
About 1 year using the app
Edited November 18, 2022

Very good support - this backup app has saved us on more than one occasion. Highly recommended, and support has been very helpful as well.

Vetopia Online Store
Hong Kong SAR
About 1 year using the app
March 2, 2023

only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!

Off Grid and Marine Energy
Canada
About 1 year using the app
BackupMaster.io replied March 3, 2023

Thank you so much for your kind review of our app! We're glad to hear that you found our selective restore options helpful. If you have any suggestions for how we can evolve the app to better meet your business needs, please let us know. We value your input and are always looking for ways to improve.

Our team is working hard to make the app interface more user-friendly and save time for Shopify store owners and their employees. Thanks again for trusting us to protect your data!

October 17, 2022

Been using the app for a long time, and it helped me recover from some horrible mistakes. Marina from BackupMaster has been very responsive to my requests. I highly recommend this app.

Aisling Chou Studio
United Kingdom
About 1 year using the app
BackupMaster.io replied October 18, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

September 18, 2018

One thing I do not want to worry about is a catastrophic error. My site took weeks to set up and perfect and the peace of mind knowing that it is backed up lets me sleep at night.

Everyone needs to know that there is no backup plan on shopify store in general. If you delete your products by accident or add some unusual app that kills your store there is no way back without a backup app.

Hopefully, I will never need it but at least I know it is there if I do need it.

CampsiteFlags
United States
About 1 year using the app
January 30, 2023

So far so good, the app is working as I had hoped it would. I have only had it installed for about a week now.
Marina is my Support Manager and she has been great in reaching out and offering to help me but the software has been intuitive so far.
I would highly recommend it.

amayespottery
United States
About 1 year using the app
BackupMaster.io replied January 31, 2023

Thank you so much for your wonderful review! We are very pleased that you noticed the user-friendly interface of the app. We are working hard to make data recovery as simple, fast, and transparent as possible. Our support team is always happy to help. Please feel free to contact us if you have any questions!

February 7, 2023

Was super easy to set up and I even got them to create a physical backup and send me the link, so I had a copy. Great work.

Shopper Shop
Australia
About 1 year using the app
BackupMaster.io replied February 8, 2023

Thank you very much for your kind words! We're happy to hear that our team's work met your needs. If you require any assistance in the future, don't hesitate to reach out to us.

March 27, 2020

Well worth the money. Wouldn't be without it. I have already had the need to restore and everything went very smoothly.

Politique.shop
United States
About 1 year using the app
November 19, 2023

We had a few critical issues caused by other apps we weren't expecting, thank god for this app is all that can be said!

Tripple-R
Canada
12 months using the app