BackupMaster Backups

BackupMaster Backups

Reviews (123)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective backup and restore features. They appreciate its easy setup, seamless Shopify integration, and comprehensive coverage of critical components like themes and metafields. The responsive customer support and flexible backup options, including automatic and customizable scheduling, are particularly praised for enhancing reliability and convenience. Quick restoration capabilities also minimize downtime, increasing merchant satisfaction.

October 8, 2018

Installed this app yesterday, did a backup of a whole store, hopefully nothing ever goes wrong with the store but with this app I added a new layer of security so I can have a peaceful mind and be sure everything is backed up on another place and to be able to restore the whole store even if some unexpected problem occurs. Worth every cent and the prices are really affordable.

Poslovni pokloni
Croatia
12 months using the app
January 25, 2023

Excellent backup app with proactive customer support. I was just installing and customer support contacted me just to ensure all was well. So far it’s backing up as scheduled. Having worked in IT and Information Security for 30 years, one of the foundations of security is a good backup system.

Rope Road Studios
Canada
12 months using the app
BackupMaster.io replied January 25, 2023

Thank you so much for taking the time to write such a positive review of our app! We're thrilled to hear that our service has been meeting your expectations. We will continue to work, striving for the highest data protection standards. Please don't hesitate to contact us anytime you need help or have questions!

May 16, 2018

Backups is one of my favourite app I use frequently! I'll certainly recommend it to all my friends!

Stoorla
Finland
11 months using the app
July 19, 2023

Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++

Network Warehouse
United Kingdom
10 months using the app
BackupMaster.io replied July 22, 2023

Thank you so much for the great review! All our team is glad you appreciate the Export feature and its added protection for your store. We're committed to keeping your data safe and helping you through any challenges. Your trust means a lot to us. If you have any questions, we're here to help. Thanks again for choosing us to protect what's important to you!

January 2, 2023

SUPER friendly, SUPER helpful! and SUPER useful! I don't feel comfortable running my shop without it! I break things. Gives me peace of mind that if I do, a fix is just a click or two away! :)

Masks And Crafts
United States
10 months using the app
BackupMaster.io replied January 5, 2023

Thank you so much for your wonderful review! We are especially pleased that you mentioned "peace of mind." We're working every day for our customers to have peace of mind and know that they can always recover their data. Please feel free to contact us if you need any help or have questions!

July 19, 2023

Good customer service and easy to setup, early days using it but going well so far. Clear instructions to follow.

InnovateJewellery
Ireland
10 months using the app
BackupMaster.io replied July 22, 2023

Thank you for the wonderful review! We truly appreciate your trust and are dedicated to meeting your expectations. Rest assured, we prioritize the security of your data and will always support your business. Please know that we are always here to assist you, so don't hesitate to reach out if you have any questions or require support!

Edited March 1, 2023

Very convenient app, recommend it to everyone. It's easy to operate and follow the visual instructions / manual.

G.DeBrekht
United States
8 months using the app
BackupMaster.io replied March 2, 2023

Thank you so much for taking the time to provide us with a wonderful review. We're thrilled to hear that you found our app easy to use and user-friendly. Our team is dedicated to creating an interface that is accessible to everyone, regardless of their technical skills. If you have any questions or feedback, please don't hesitate to contact us. Thank you again for your kind words and for using our app! We're proud to take care of your data protection.

July 29, 2020

I needed to restore 7 products that were accidently deleted when we removed an app, Backup came through and allowed us to restore all of them very quickly.

MAV GLASS USA
United States
7 months using the app
Edited May 3, 2020

I like everything about this app. Powerful and simple to use. Also the price is competitive to other backup apps.

Noski Noski
Poland
7 months using the app
February 1, 2023

If I would have known your product before I would have been very grateful. Because I had a data crash right after an addon installation and then I had to start from scratch.

I‘ve decided your addon in case of low maintenance costs, because I need to earn money first to be able to proceed to spend more.

I‘m impressed of your personal and fast service and feel very secure now since I have chosen your service.

2buy.xyz
Germany
7 months using the app
BackupMaster.io replied February 1, 2023

Thank you so much for choosing our backup app and writing this wonderful review! Your experience as a store owner is essential to us. Thank you for sharing it. It will help us to understand our customers' concerns and needs better. Please don't hesitate to contact us anytime you need help!