BackupMaster Backups

BackupMaster Backups

Reviews (115)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data security and cost-effective backup solutions. They appreciate the automatic daily backups and easy data restoration, crucial for recovering from data loss incidents. Features like selective restore, Google Drive integration, and scheduled backups are particularly valued, along with the coverage of metafield data. The app is noted for its efficient background operation that doesn't affect site speed. Support, including staff members like Alex and Marina, is praised for being proactive, helpful, and personalized, enhancing merchant confidence in their backup settings.

August 4, 2024

Exceptional Backup Solution!

BackupMaster has been a game-changer for managing our data. The app’s ease of use and reliability in backing up and restoring data are unmatched. The intuitive interface made the setup process straightforward, and the seamless integration with our existing systems was impressive. I especially appreciate the customer support, which is prompt and highly knowledgeable. It’s reassuring to know that our data is secure and can be easily restored when needed. Highly recommend BackupMaster for anyone looking for a robust and efficient backup solution!

My Store
India
2 days using the app
BackupMaster.io replied August 7, 2024

Thank you for your wonderful review! We're thrilled to hear that BackupMaster has been a game-changer for your data management and appreciate your recommendation.

July 18, 2024

Great app, helpful and thorough support

Stylegarage
Canada
Over 2 years using the app
BackupMaster.io replied July 20, 2024

Thank you for your kind words! We're thrilled to hear that you find our app helpful and our support thorough. Your feedback motivates us to keep improving. If you have any more questions or need further assistance, please don't hesitate to reach out.

July 22, 2024

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Access Pro Supply
United States
3 days using the app
BackupMaster.io replied July 24, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app intuitive and easy to set up. Our team is dedicated to providing outstanding customer service, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out.

August 9, 2024

Excellent onboarding experience

Jameo Shop
Canada
21 days using the app
BackupMaster.io replied August 12, 2024

Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!

May 18, 2024

Install was a breeze. The support super amazing! Now I feel ready against any possible ransomware attack or anything!

GARÇON
Canada
1 day using the app
May 23, 2024

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Grampas Corner
Norway
14 days using the app
BackupMaster.io replied June 22, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you're very satisfied with BackupMaster and find it easy to operate. Ensuring reliable backups is our top priority, and we appreciate your recognition of the importance of a good backup solution. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to support you!

April 3, 2024

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Strongsize
United States
20 days using the app
BackupMaster.io replied April 5, 2024

Thank you for your positive review! We're thrilled to hear our installation process and customer support exceeded your expectations. Your peace of mind is our top priority, and we're always here to ensure your business is secure. Thanks for recommending us!

Edited June 21, 2024

Good app :-)

Uno Vita AS
Norway
About 1 month using the app
BackupMaster.io replied June 22, 2024

Thank you for your positive feedback! We're delighted to hear that you are enjoying our BackupMaster app for Shopify. If you have any questions or need any assistance, please don't hesitate to contact us. We're here to help!

April 6, 2024

it is very nice app and very important one for our shopify business.

Home Kartz
Canada
7 months using the app
BackupMaster.io replied April 9, 2024

Thank you for your kind words! We're thrilled to hear our app plays a vital role in supporting your Shopify business. Your success is our top priority!

January 12, 2024

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right?
Um... until it does.
After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process.
And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point.
Done.
BackupMaster gets 5-stars for quality UX and it just works.
Don't NOT have a backup tool.

Mommy Makeup
United States
3 months using the app
BackupMaster.io replied January 15, 2024

We're delighted to hear BackupMaster efficiently resolved your issue and appreciate the 5-star review for our UX. Thank you for trusting us with your backups – it's always better to be safe than sorry!