BackupMaster Backups
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and effective backup and restore features. They appreciate its easy setup, seamless Shopify integration, and comprehensive coverage of critical components like themes and metafields. The responsive customer support and flexible backup options, including automatic and customizable scheduling, are particularly praised for enhancing reliability and convenience. Quick restoration capabilities also minimize downtime, increasing merchant satisfaction.
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Backups is very simple but I like it. It's very easy to understand and it delivers on its promise very well! I'm looking forward to it adding new possible features down the road too. Their customer support is also superb! Shoutout to Marina and the tech team for being so accommodating to my needs to coming up with creative solutions for me. As for additional context, I had tried another backup app before I settled on BackupMaster.io. Very happy with my decision.
Thank you very much for your great review! Please don't hesitate to contact us if you have questions about our app!
I decided to get this app because I have put a lot of time into migrating my shop to shopify and it will save my sanity if anything goes wrong. You don't really know how important a backup is until you need it. This app was really easy to set up. It ran in the background once I had gone through the initial start. You can choose the timing of your daily backup and you also have the option to backup before you make any major changes which is helpful when making changes to the theme code. The customer service has been excellent, prompt, and helpful.
Thank you so much for taking the time to leave a review! Our team is happy to take care of your store's data. Please do not hesitate to contact us if you need help or have any questions!
I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.
Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!
Hat unseren Shop gerettet, die App sollte jeder haben. Tollen Support haben die auch noch. Vielen dank noch mal an Eugeney.
Thank you for taking the time to leave such a wonderful review! Stories like yours remind us of the importance of our work and motivate us to continue making progress. We are delighted that we were able to assist you and we appreciate the trust you have placed in us. If you ever need anything or have any questions, please don't hesitate to reach out. We are always here to help!
Great cost efficient app from a number of Shopify backups. It has no impact on site speed and runs nicely in the background. Would highly recommend.
Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!
very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!
Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!
Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify.
Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!
Thank you so much for your wonderful review! We are especially pleased that you like the interface of our app and that you have found it a worthy add-on to such a successful project as the Shopify platform. We hope that you will also like our future developments. Thank you very much for being with us! Please feel free to contact us anytime you need help or have questions!
I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!
Thank you so much for your kind review! We appreciate for sharing your experience! Such stories help us greatly to develop our service. Most of all, we wish our clients peace of mind knowing any bad situation can be reversed and all the important data can be restored. Please don't hesitate to contact us if you need assistance or have questions!
Came across this app when we updated a theme and it caused our site to fail. We realised we would need a backup service who could quickly restore a last known good version of the site quickly and easily, backup master provide this and first rate support from our manager Marina, would highly recommend
Thank you for your kind words and for sharing your experience. Reviews like yours really mean a lot to our team and inspire us to continue striving to offer the best service and support possible. Please don't hesitate to contact us anytime you need further assistance!
This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!
Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!