BackupMaster Backups
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and effective backup and restore features. They appreciate its easy setup, seamless Shopify integration, and comprehensive coverage of critical components like themes and metafields. The responsive customer support and flexible backup options, including automatic and customizable scheduling, are particularly praised for enhancing reliability and convenience. Quick restoration capabilities also minimize downtime, increasing merchant satisfaction.
Refine
-
By rating
Funktioniert gut und man bekommt automatisch Support. Sehr beruhigend, seine Daten gesichert zu haben.
Thank you very much for your wonderful review! Please don't hesitate to contact us if you have questions about our app!
Seems to work great so far. Fair pricing and very responsive customer service team. I am very pleased that you can backup your store everyday on a set schedule.
Thank you so much! Please don't hesitate to contact us if you have questions about our app!
Though I am new user, am very happy with this app. It serves my store backup issues.
Customer support is excellent too!
Thank you for taking the time to write your kind review! We truly appreciate your feedback and are happy to hear that our service met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help!
I asked a question about the plan via chat and received a very quick reply. I received accurate replies to my questions. I installed this application and was able to use it with confidence. Thank you very much.
Thank you very much for taking the time to leave a review and for your kind words! We are grateful that you chose our service and placed your trust in us to protect your data. Our team is dedicated to maintaining the utmost level of your data security. If you need any help or have questions, please do not hesitate to contact us!
Tried the app it just does not work at all. We have decided to cancel our trial. They kept us hours on the phone and result was nothing. Very unhappy.
Dear Lola,
Thank you for taking the time to provide feedback regarding your experience using our beta functionality for transferring data between your Shopify stores. We are very sorry that it did not meet your expectations, and we deeply understand how frustrating it can be when the new store's theme doesn't look as precise as expected.
However, as mentioned previously, Shopify imposes certain limitations on all apps, including ours, which means that some actions must be performed manually when creating a new store.
That said, we want to assure you that our app has successfully transferred the following data:
Products: 88
Blogs: 1
Custom Collections: 1
Smart Collections: 11
Pages: 10
Themes: 3
Assets: 755
Our engineers have reviewed the logs and confirmed that there were no errors during the transfer. However, we understand that setting up a new store can be overwhelming, and we want to make sure that we're doing everything we can to help you along the way. Our tech team is eager to work with you to ensure that your store is set up successfully.
It is essential for us not only to add new functions but also to hear from our customers and their feedback so we can improve our app to better serve their business needs. I have written to you, and we are ready and willing to assist you with the setup.
Regards,
Marina S.
Customer Support Team
backupmaster.io
Solved my Back Up issues my Web store needed to be Backup professionally.
Today is done.
Yadev Norid
Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.