BackupMaster Backups

BackupMaster Backups

Reviews (115)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data security and cost-effective backup solutions. They appreciate the automatic daily backups and easy data restoration, crucial for recovering from data loss incidents. Features like selective restore, Google Drive integration, and scheduled backups are particularly valued, along with the coverage of metafield data. The app is noted for its efficient background operation that doesn't affect site speed. Support, including staff members like Alex and Marina, is praised for being proactive, helpful, and personalized, enhancing merchant confidence in their backup settings.

Edited September 27, 2019

Peace of mind knowing my store is backed up. Super nice feature being able to restore even just a single item. Great job Team!

Stickerheads Stickers
United States
14 days using the app
October 12, 2022

Can't beat it for the price and service. Great knowing that your entire site is backed up every day. Their team is proactive and responsive which is also a great comfort.

Ink Boss Threads
United States
14 days using the app
BackupMaster.io replied October 12, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

December 9, 2022

Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.

LETTERCUT
Canada
14 days using the app
BackupMaster.io replied December 11, 2022

Thank you so much for your review and for entrusting us to care about your store data! Please don't hesitate to contact us if you need assistance or have questions!

November 27, 2022

Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.

Illuminate Labs
United States
12 days using the app
BackupMaster.io replied November 27, 2022

Thank you so much for your excellent review! We are pleased to meet such a thoughtful and thorough approach to choosing an app, and we are happy we could meet your expectations. Thank you for your trust! Please get in touch with us if you have any questions or need help!

March 20, 2019

I got this app for the obvious back-up ability not knowing much about it.
The trial expired and we kept it going. (pretty good price)
Today I accidentally deleted a page within our site. It would have been a lengthy process to recover through google cache.
Instead, I was able to recover my page with just a couple clicks from this app. Made my life much easier and saved me a lot of time!
Thanks!!

Black Forest Wood Co.
Canada
12 days using the app
November 24, 2022

The app was very easy to install. Customer service was very responsive. It provides some peace of mind knowing my store is backed up.

Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
United States
11 days using the app
BackupMaster.io replied November 24, 2022

Thank you very much for taking the time to leave a review! We're happy to read good words from our customers and so proud that you entrust us with protecting your store. Please don't hesitate to contact us if you need any assistance!

November 10, 2022

Diese App ist wirklich sehr gut und auch der Support ist super. Die App is mega simple und auch sehr umfangreich bei den Backups.

Green Shopping Days
Austria
10 days using the app
BackupMaster.io replied November 10, 2022

Thank you so much for your excellent review and for being with us! We are happy that you appreciated the ease of the app's use. We are working hard on its functionality, but trying not to forget that app's interface should be clear for its users first. Please feel free to contact us if you have any questions!

January 30, 2023

Excellent support and great peace of mind knowing my shop is backed up. Very happy with this app. Very affordable to.

House of Posters
Netherlands
10 days using the app
BackupMaster.io replied January 30, 2023

Thank you so much for your kind words! We are happy you chose us to protect your data. Please always contact us if you need help or have any questions.

October 19, 2022

Superb proactive customer response. Easy to use application, simple install and it just works. Peace of mind achieved.

The Tech Geeks
Australia
9 days using the app
BackupMaster.io replied October 21, 2022

Thank you so much for your kind review! It's especially nice to read about "Peace of mind," as this is precisely what we've created our app for.

Please feel free to contact us if you have any questions!

April 6, 2023

We have not had to use any features for restoring previous versions yet, but so far this has been really easy to set up and customer service has been excellent.
They even emailed to let us know that we could choose a new cheaper plan (our store isn't open yet so we're not taking any orders at the moment) which was good of them I think.

YUYU
United Kingdom
8 days using the app
BackupMaster.io replied April 7, 2023

Thank you for your kind words and wonderful review! We are delighted to hear that our service has met your needs.

As a developing store owner, we would like to recommend our service for undoing any unwanted changes during your store's editing process. Our service includes individual item restoration, as well as the restoration of theme code snippets.

Thank you again for choosing our service, and please don't hesitate to contact us if you require any further assistance. We are always here to help you out.