BackupMaster: Backup & Copy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (104)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its automated daily and on-demand backups, crucial for data security before major updates. They appreciate the intuitive interface, seamless Google Drive integration, and the app's ability not to affect site performance. The restore function is praised for quickly fixing issues like missing images or overwritten descriptions. Customer support is noted for its responsiveness and effective tailored solutions.
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Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un.
Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup is imperative and I feel quite confident with BackupMaster, the application is simple and easy to use and the service is number one.
It is an easy-to-use, helpful, and responsive team.
A Stress-Free Solution!"
Discounty runs so smoothly in the background that I barely have to think about it. Last week, I had an issue with a product import where some image links were missing, and several products lost their images. Thanks to Discounty’s backup and restore feature, I was able to fix everything within minutes. It saved me so much time and stress! Honestly, this app has been a lifesaver for my store management. Highly recommend it for anyone running an online store!
Works great. Highly recommended.
Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.
Excellent App!
Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster.
This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app
Linda
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Update: After using this app for about a year, we are just as happy with it and the product support!! Excellent app giving us lots of peace of mind.
Linda
Thank you so much, Linda! Your thorough feedback and kind words really inspire our team to put in even more effort. Our app is all about making data recovery quick and easy while giving you complete control over your data. Your support and loyalty make our work incredibly rewarding. We truly appreciate you taking the time from your busy schedule to send us words of encouragement. Remember, we're here for you whenever you need us – your needs are our top priority. Please don't hesitate to contact us if you need any assistance!
Warm regards,
BackupMaster Team
The company resolved my issues
Hi Ankit,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to provide some context for how we approach plan upgrades to ensure fairness and transparency.
Our plans are based on the number of orders a store processes each month and the features required to support growing businesses. If a store consistently exceeds its plan’s order quota for three consecutive months, we reach out to suggest upgrading to a plan that better fits its needs.
We believe it’s important for customers to make this decision themselves, rather than upgrading plans automatically. This ensures that charges are always transparent and within the customer’s control. At the same time, we kindly ask that customers upgrade when requested, as this helps maintain fairness for all users.
We regret that this process didn’t meet your expectations, and we’re actively working to improve how we communicate these situations in the future. We’ve also reached out privately to discuss this further and would love the opportunity to work with you again.
Thank you for your feedback—it helps us continue refining our app and service to better serve our customers.
Warm regards,
The BackupMaster Team
Excellent onboarding experience
Thanks for the kind words! We're glad you had a great onboarding experience. We're here if you need anything!
Awesome app to have, great peace of mind knowing you can bring back deleted items if you need. Awesome!!
Thank you very much for your excellent review! Please don't hesitate to contact us if you have questions about our app!
This app has saved my b...acon many. Thank you for making it so easy to use!
We are incredibly grateful for your review! It means a lot that you took the time to support our service and share your thoughts on it. Your feedback is extremely valuable to us, especially since we're thrilled to hear that our service has been useful to your business. We are committed to maintaining the highest standards of app performance and customer service, and we look forward to continuing to exceed your expectations in the future. Please don't hesitate to contact us if you have any questions or need help!
Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.
Thank you so much for your kind words! We are proud you chose us to protect your data. Please don't hesitate to contact us if you need any assistance!