BackupMaster: Backup & Copy

BackupMaster: Backup & Copy

Reviews (104)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated daily and on-demand backups, crucial for data security before major updates. They appreciate the intuitive interface, seamless Google Drive integration, and the app's ability not to affect site performance. The restore function is praised for quickly fixing issues like missing images or overwritten descriptions. Customer support is noted for its responsiveness and effective tailored solutions.

Edited June 21, 2025

Loving the safety. Had a website crisis. Done with that. Money can buy peace of mind. So glad to find an affordable option. Only wish they could back inventory on shopify. But not complaining!

Prairie Spirit Trading Post
United States
Over 2 years using the app
BackupMaster.io replied November 15, 2022

Thank you so much for your wonderful review! We're happy to read your kind words, especially about "peace of mind." We wish you true peace of mind and great success in your business. And we will be evolving the app to help you and all our clients with it!

May 16, 2023

Great, friendly and fast support. They came up with a perfect customized solution. Thank you very much.

Ovu-Shop
Switzerland
Over 2 years using the app
BackupMaster.io replied May 21, 2023

Thank you for your inspiring review! The satisfaction and success of our clients are among our top priorities, alongside the utmost security and protection of your valuable data. Please don't hesitate to reach out to us for any assistance or inquiries, and we will do our best to provide you with the optimal solution. We appreciate your trust and continued support!

July 25, 2020

Thank you for good App, it helps me save different versions of the website and use them for different purposes.

Ereada Far Infrared Amethyst Mats
United States
Almost 2 years using the app
Edited October 18, 2022

In the past I used the app to backup and restore religiously. I took it out at one point to save money, a decision I regretted deeply later, as I managed to damage my store by erasing hundreds of images using "Files" in the Shopify settings. I had to restore image by image one by one. Running a proper backup with the ability to restore is a no brainer and the app works as it should with granularity. I'm never taking the app off anymore and when I reinstalled it I got really nice service from Marina.

KUADROS
United Kingdom
Over 1 year using the app
BackupMaster.io replied October 19, 2022

Thank you very much for your excellent review!

Please note that our app can backup the following items:

Products and Product Images
Orders
Customers
Themes
Pages
Blogs
Custom collections
Smart collections
Locations
Saved Searches
Policies
Shipping zones
Metafields

Unfortunately, Shopify doesn't allow access to "Files" in the Shopify settings. As a result, we can't back them up. However, we will start backing them up if Shopify opens access to this section.

Please don't hesitate to contact us if you have questions about our app!

January 2, 2024

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

bergfritz.ch
Switzerland
Over 1 year using the app
October 27, 2022

The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!

Conscious Items
United States
About 1 year using the app
BackupMaster.io replied October 28, 2022

Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!

March 28, 2019

Great app but I wish you could RESTORE entire collections or RESTORE multiple products at 1 time. Or search by tag and restore a group of products in bulk.

Floor City
United States
About 1 year using the app
Edited November 18, 2022

Very good support - this backup app has saved us on more than one occasion. Highly recommended, and support has been very helpful as well.

Vetopia Online Store
Hong Kong SAR
About 1 year using the app
October 17, 2022

Been using the app for a long time, and it helped me recover from some horrible mistakes. Marina from BackupMaster has been very responsive to my requests. I highly recommend this app.

Aisling Chou Studio
United Kingdom
About 1 year using the app
BackupMaster.io replied October 18, 2022

Thank you so much! Please don't hesitate to contact us if you have questions about our app!

December 3, 2024

perfecttt

DentrealStore
Türkiye
Over 1 year using the app