Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

September 7, 2016

Easy to install and I like that it provides you a detailed report. I have not had to use it yet and hopefully never will but, it provides great peace of mind knowing everything should be there should problems arise.

Global Handmade Hope Glory Projects
United States
About 5 years using the app
Edited May 12, 2023

Rewind Backup has proven to be an essential tool for my Shopify store. What makes it great is the extraordinary customer service, specifically from Logan. He showed exceptional professionalism, in-depth product knowledge, and commitment to resolving my complex backup issues.

The app itself is excellent, but a special shoutout to Logan J. for his extraordinary service. Highly recommended!

UBTECH Robotics
United States
About 5 years using the app
December 17, 2018

Perfect...exactly what I needed! This solved my immediate problem plus they are adding new features I am looking forward to.

Home and Body Shop
United States
About 5 years using the app
July 3, 2017

This app is MARVELOUS! Every shop owner should have it installed.

Aside from the ongoing convenience (and piece of mind) - "at least" - once during the time that you have a shop - something will go wrong and be deleted or overwritten. (that day you will be glad you have this - no matter what the price)

This app backs up everything - including all the data & objects that are not included in Theme backup.

Zendencandles
Canada
About 5 years using the app
December 19, 2016

Very impressed with this app so far - very thorough and professional interface, and the range of options certainly give peace of mind.

Unni And Evans
United Kingdom
About 5 years using the app
February 18, 2019

I have had this app running for a couple of weeks now. I like the weekly e-mail report stating what has been backed up, etc. Have not had to do a restore yet.

Doghoztoyz
United States
About 5 years using the app
January 27, 2018

Awesome Awesome Awesome App!
it's worth every dollar you spend in
don't think about your monthly payment, but think about when the disaster happens specially if you do a lot of data base CSV import!
It's a breeze , Thanks for your existance REWIND :)

On Payless Furniture
Canada
About 5 years using the app
January 19, 2022

We have been using Rewind for over 3 years now across a portfolio of 5x Shopify stores. The product is great, with our favourite feature being the ability to go back in time and see when changes were made to product listings. What's more is that the team actually approached us to offer us a better/cheaper plan due to the number of stores we have. Great custom centric service!

Gym and Fitness
Australia
Almost 5 years using the app
February 6, 2017

This is an excellent app, and it works perfectly.

We would rate it 10 stars if we could!

Maken Music Chicago
United States
Almost 5 years using the app
August 15, 2018

Haven't had to restore anything but I'm assuming it's working! I keep getting nice notifications that my stuff has been backed up which is reassuring.

Super Proof
Canada
Almost 5 years using the app