Reviews (1,012)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.
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Amazing Customer Service, Annie has gone the extra mile to support me with my blog backup problem and try to solve it.
We're very proud of our support team - thank you for acknowledging them! Annie is definitely an all-star ⭐️
Very easy to use and very simple interface. Love this! The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. from withgear
So glad to hear it – thank you!
I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.
Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)
Don't know about the app as just installed yet but install support was great. Thanks Annie and have a great day!
Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.
We take pride in our support team, thank you for the kind words!
Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.
Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.
I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.
Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.
Well said - thank you
The entire support team and app experience is first class, we trust Rewind with multiple stores and they've always had our back.