Reviews (1,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.
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I accidentally deleted a category today with 78 products. It took me 1 minute to fix with this app. Trust me buy it.
I took the app in good faith.... Be aware that it does not back up everything as said... It does not back up Oberlo (at least) so any issues like i have just experienced will wipe out your store... For anyone thinkingg of getting this app or you have it already, be aware of this problem and check what you need before installing it.... Its flawed
Ladies buy Leigh,
I am sorry you've experienced issues with your store recently. There are many things that can go wrong when selling online. At Rewind, we are committed to protecting against as many types of data loss as we possibly can.
Unfortunately, due to technical limitations, we cannot backup and restore data from other third-party apps. So you're exactly right - we do not backup Oberlo, the dropshipping app you use.
We make no claims to back up the data in third-party apps like Oberlo. Right here on our app listing, we outline what we can backup, and third-party apps are not listed. To be extra clear, in our help center we list everything that we cannot back up.
No matter where you store it, losing data that enables you to sell online is brutal. I hope that my explanation here can help you understand why Rewind was not able to bring back your Oberlo data.
Maura
maura@rewind.io
This is a ‘must have’ App.
Were your business to suffer loss of your trading records then that may very well prove disastrous. And while Shopify is an excellent business, it cannot be expected to cover every single eventuality for every customer.
Rewind provides a fast, professional and easy to use solution against loss of crucial company data. I could not recommend it highly enough.
Nigel Hayes
Aditya was very consultative and of huge value in helping our business understand how we can enhance our store's data protection. Highly recommended.
🙌Love to hear that you're protecting your store with Rewind
Amazing Customer Service, Annie has gone the extra mile to support me with my blog backup problem and try to solve it.
We're very proud of our support team - thank you for acknowledging them! Annie is definitely an all-star ⭐️
Very easy to use and very simple interface. Love this! The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. from withgear
So glad to hear it – thank you!
I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.
Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)
Don't know about the app as just installed yet but install support was great. Thanks Annie and have a great day!
Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.
We take pride in our support team, thank you for the kind words!
Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.