Reviews (1,035)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust security features, ensuring data is secure and recoverable with automatic backups. It covers various store components like products and themes, operating reliably in the background for easy data restoration. The customer support team is also praised for their responsiveness and effectiveness in assisting with any issues.

October 19, 2020

Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.

Skull Shaver Euro
United Kingdom
13 minutes using the app
Rewind replied October 21, 2020

Well said - thank you

June 2, 2023

The entire support team and app experience is first class, we trust Rewind with multiple stores and they've always had our back.

devshopbenchmark2
United States
8 minutes using the app
September 19, 2020

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

Lexor Miami
United States
About 3 hours using the app
Rewind replied September 21, 2020

Hi Lexor,

Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.

It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.

If you would like a backup export from Rewind please get in touch with us at help@rewind.io.

February 22, 2017

Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.

Living Essentials
Canada
5 minutes using the app
May 31, 2021

Excellent back up app and complete peace of mind over our store data. Would highly recommend for serious Shopify store owners.

Second Hand Clubs
United Kingdom
4 minutes using the app
Rewind replied June 9, 2021

We really appreciate it - thank you!

Edited February 15, 2021

I have a new store, but the 7 day free trial is only available for the 39/month option. 3/month and 9/month options are for some unknown reason not available. I am not sure why am I "not eligible" since I don't any orders, which is less than 20 order limit for the lowest package... Looks like a nice trick to pretend to be an affordable app.
Also, chat support is a robot that keeps asking for email. This is not a chat support, it's an email support.
Red flags for me, I will not pay for this app.

Stay Motovated
United Kingdom
22 minutes using the app
Rewind replied February 19, 2021

Hello! I'm Kaleigh from Rewind support - I want to clarify that we have a 7 day free trial for every plan, regardless of tier and that if you were only offered the $39 plan then that's something support can assist with.

I'd love to have a conversation with you about your plan needs and get you on the plan that's the right fit for you. Give us a shout at help@rewind.com and we'll make sure you wind up on the most appropriate plan for your business AND get the free 7 day trial.

January 15, 2017

Perfect app! Gives me great peace of mind.

Sexylittlething
Canada
April 8, 2017

This should be titled "How not to lose assets and focus on selling." Indispensable for any shop working with extensive theme modifications/high volume.

Save Circuit
Canada
March 22, 2017

Safety first! We all know this! This app allows you to gain confidence in changes you have made in your store and offers peace of mind. Easy to use which is always an amazing plus. Avoid headaches and the question: Why didn't I think of this first?! https://www.ihaveasecretadmirer.com

I Have A Secret Admirer
Canada
August 1, 2018

Have not had to use this application yet but when in business its better safe than sorry. Rewind leaves me with the confidence I am secure taking one less thing off my full plate

Chloechase
Canada