Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

September 7, 2017

I wish I found this app sooner - I had a web developer upload an API onto our site and lost EVERYTHING. After getting this app we are confident that we won't run into this issue ever again. It's worth every penny.

Shop Interior Ink
United States
Almost 5 years using the app
February 9, 2018

This app has been an absolute lifesaver for me. Well worth the monthly fee.

The Crown Prints
United States
Almost 5 years using the app
February 11, 2020

Rewind has helped www.stillmorellc.com feel protected when different developers and agencies work on the site be it updates, new code or installing apps.

STILLMORE LLC
United States
Almost 5 years using the app
Rewind replied February 13, 2020

Happy to hear we provided peace of mind. Thank you for writing a review :)

March 26, 2019

Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.

BTB, Inc. - MySQL Server Tuning
United States
Almost 5 years using the app
June 13, 2017

This is a must have.

Having recently suffered a massive loss of data due to a Shopify glitch (not that they'll admit it) - I am still rebuilding my store three weeks later.

Rewind gives you the features that should be built into the platform by default and by doing so, gives me more peace of mind than I thought possible.

If you thought your Shopify data was backed up - it's not. Get Rewind and get on with building your business.

Hugs4kids
Australia
Almost 5 years using the app
November 23, 2016

Love this app, I rest a little easier now knowing I can recover lost items if needed.

Twc Inspire
United States
Almost 5 years using the app
January 26, 2017

Have been waiting for something like this for a long time. Before, we were exporting everything manually and copy-and-pasting blog posts - so time-consuming! Rewind has been great. It even saves the manually-selected order of our collections, which was a real problem as we had to restore the site from an older version a couple of times and lost days' worth of work.

100toys
United Kingdom
Almost 5 years using the app
December 30, 2019

Seamless to set up and automatically takes care of my backing up - doesn't get much easier than that

Zi Chun Teas
Australia
Over 4 years using the app
Rewind replied January 15, 2020

Well said! Thank you very much 😄

July 31, 2018

No brainer essential for Shopify, zero setup and peace of mind. Awesome

The Southern Alps Beard Co
New Zealand
Over 4 years using the app
January 28, 2020

I was looking for a way to back up my store as I am moving to Shopify after hearing of the price increase and all the downtime in the last month with Big Commerce. I saw that Rewind would give me the piece of mind that when my website migrated to Shopify I would have a back up if anything went wrong. I will continue to use Rewind on Shopify. Customer Service is also responsive and helpful.

Coastal Gifts Inc.
United States
Over 4 years using the app
Rewind replied January 29, 2020

Thank you for writing a review, we're so glad to have you on board! Welcome to Shopify :)