Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

March 15, 2022

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Soap Matters
United Kingdom
Over 1 year using the app
December 26, 2022

Amazing app and amazing support. A must have for any Shopify store. This app reverted some errors caused by a bad CSV file upload

Dwights Outdoors
New Zealand
Over 1 year using the app
March 3, 2020

I've had two crashes that made me pull out my hair, thankfully the team at Rewind has helped me resolve the issues quickly and revert to an earlier backed-up version. It's like a re-do button for life!

Seedsheets
United States
Over 1 year using the app
Rewind replied March 5, 2020

Happy to hear that we were able to help out!

September 16, 2022

Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.

CSR Building Supplies
Canada
Over 1 year using the app
June 18, 2023

Feeling much more at ease knowing our 2 stores are backed up at all times. Great support team. Thank you!

Piyama
Australia
Over 1 year using the app
Edited December 7, 2020

Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G

Woodland Essence
United States
Over 1 year using the app
Rewind replied December 17, 2020

Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)

June 28, 2023

The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!

paleo movement
Germany
Over 1 year using the app
June 19, 2023

The gold standard for backup apps for Shopify stores. Never have to worry about losing content. App automatically saves website. Service is quick and convenient.

OHM Electric Bikes
Canada
Over 1 year using the app
February 9, 2021

You never realize the value of backups until you need them. We've had the Rewind app for some time and used them to recover from some of our Shopify "experiments". After an uninstall gone haywire - our store was completely scrambled. Kaleigh at Rewind really helped us out of a jam that had our store shutdown for almost six hours. We were able to get back online, salvage a few orders and breathe a sigh of relief. Rewind is a great app to have. You'll never regret it if you need it.

HRDQ
United States
Over 1 year using the app
March 3, 2017

Works as described and easy to use.

Freedmans Harness
Canada
Over 1 year using the app