Reviews (1,035)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust security features, ensuring data is secure and recoverable with automatic backups. It covers various store components like products and themes, operating reliably in the background for easy data restoration. The customer support team is also praised for their responsiveness and effectiveness in assisting with any issues.

May 11, 2021

Great peace of mind for the price. Its worth paying the monthly fee to make sure everything you've worked hard to build up remains reachable should anything happen....

Woojer
United States
Over 2 years using the app
Rewind replied May 19, 2021

Glad to hear you're enjoying that peace of mind!

March 7, 2023

We have been very happy with this app. Feels good to know that everything is safe for a worst case scenario. Great support and customer service!

Paperipilvi
Finland
Over 2 years using the app
July 8, 2021

great useful app, and excellent customer support. Logan is great!
I wish I knew about this app before. I highly recommend it.

Electricridesonly.com
United States
Over 2 years using the app
Rewind replied August 5, 2021

Thank you - we're very proud of our customer support team and Logan is a star! Glad you found us.

August 17, 2022

Rewind has been great and taken the stress off of our plate of losing data or running into an issue with our website. Alyssa from Rewind has also been great to work with.

Safe and Vault Store.com
United States
About 2 years using the app
January 31, 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Sneak
United Kingdom
About 2 years using the app
August 24, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup. Also, many thanks to Alyssa for helping me with my first ever support request in over two years of use, the guide provided helped me resolve my issue in no time at all. Excellent customer service.

Start Fitness
United Kingdom
About 2 years using the app
January 30, 2023

Excellent app for backing up our Shopify websites data that isn't done by Shopify! Easy to use, runs like clockwork, and has great support when, rarely, needed.
Highly recommended for anyone with a Shopify store who wants to ensure EVERYTHING is backed up!!

Discounter's Pool & Spa Warehouse
Canada
About 2 years using the app
July 31, 2020

Nice simple and well priced app that helps me sleep at night. Weekly reports to tell me what has been backed up. Definitely recommend.

Bits & Bobbets
United Kingdom
About 2 years using the app
Rewind replied August 13, 2020

Appreciate this! Thank you for taking the time to write it out.

March 29, 2021

This app is a lifesaver. It works really well and is easy to understand. The ability to restore now and to restore just one product, one collection or the entire site makes this ideal for this site and all my client's sites.

Lion Country Supply
United States
About 2 years using the app
February 16, 2021

You know that moment you realize you just f-up something and there is no UNDO? It happened to us 12hs before launching our store for Black Friday. A simple CSV upload error erased all of our variant images (yes! that can happen if you decide to change some of the variant names in your Excel sheet!! Common Shopify!) And what do you know... There is no backup for that.
Even if we re-uploaded our original csv file the variant images sources had been swiped away from Shopify's database. I personally had to re-upload all variants to our store...
Took me 4 very sweaty hours. Right after this mess, we decided to search for a Backup Solution and Rewind showed up in our searches. The app does what it's supposed to do.
Keep backups of almost everything on your store.
And an easy way to revert if you ever mess up something. Their customer service is very responsive and the installation is pretty much brainless. Nothing to add to your them code. This is a must-have for any store with a decent amount of products or orders (yes it will even backup your orders and clients!). You get a "one-click" restore to specific dates for Collections, products, blogs, customers, pages, Product Images, Smart Collections and Themes. Believe me, this will save your ass when the sh*t hits the fan.

NANUK.com
Canada
About 2 years using the app